Vergognosi! NON UTILIZZATE ASSOLUTAMENTE QUESTO SITO PER PRENOTARE I VOSTRI TRAGHETTI PERCHE NON AVRETE LA GARANZIA DI POTER PARTIRE. Ci hanno cancellato SOLO qualche giorno prima di partire ben DUE TRAGHETTI e lo abbiamo scoperto tramite il bonifico del rimborso arrivato sul mio conto. Si certo, ce li hanno rimborsati, ma ora noi siamo in Grecia e siamo costrette a prenotare all'ultimo minuto DUE TRAGHETTI che costano chiaramente IL TRIPLO di quanto gli avevamo pagati. CHE VERGOGNA!

I have purchased my tickets for the wrong date by accident and was not able to reach the company by phone, email or contact form. The generic answer was that my request would be answered in 1 to 4 days while the tickets were bought to be used in 2 days. Very difficult customer service, when using make sure everything is correct because it is impossible to make any changes further.

Έγκυρη σελίδα. Τα παιδιά με εξυπηρέτησαν πολύ αμεσα και με μεγαλη ευγενεια! Πολύ ευχαριστημενη.

DO NOT book with Let's Ferry... Our trip was cancelled due to COVID and we were provided with the assurance that we would receive a refund after the required 18-month waiting period. We were then asked to return the vouchers (at our expense) and received confirmation of receipts. A refund was to be issued in March but only delay tactics since then. Now they are completely unresponsive to our inquiries. Would never book with then again. We had other ferry transport booked directly with Greekferries and receive our refund ages ago.

Έκλεισα και πλήρωσα τα εισητηρια μου δυστυχώς τηλεφωνικά και η υπάλληλος τα έκοψε σε λάθος ημερομηνία και το λάθος το δικό τους το πλήρωσα εγώ φυσικά .Δεν δέχτηκαν ούτε να τα αφήσουν σε ανοιχτή ημερομηνία και ο ένας τα έριχνε στον άλλο.Αισχος δεν έχω να πω κάτι άλλο .

Very expensive, I emailed to ask why they are so expensive but got no reply, sadly this was my fault for not shopping around. We are booked for the Kos - Leros ferry in June, I hope all goes well!

En mayo 2020 anulamos los viajes de barco con let's ferry, nos ofrecieron el reembolso si esperábamos 18 meses y no habíamos podido acudir a Grecia. Después de 18 meses (diciembre pasado) pedí el reembolso, y me dijeron que si, ya que estaba dentro de las condiciones. 5 meses más tarde sigo esperando este reembolso, siempre son muy amables pero el dinero no lo veo.

Terrible customer service and scam!!! I booked in March 2020 and it was cancelled due to Covid. I requested a refund and was told I had to wait 18 months, which I did. However the 18 months were up in December and I have been constantly emailing back and forth with customer service with my refund being constantly being pushed out due to ‘high volume of refund requests.’ I was told I would get my refund in March which I never did!!! Doubt I’ll ever see my money again, do not use this company!!!!

DO NOT USE THIS COMPANY - I booked ferry tickets in December of 2019 for a trip in July of 2020. They continued to use the "Greece Mandate" as an excuse for 2 years to not refund my tickets. Now it is 2 months past the 18 month expiration and they still have not processed the refund - citing that they have a high volume and can only process a few each day and that I should expect the refund in March. I have 0 confidence I will ever see my money back. The Greece Mandate actually said that companies are obliged to process the refund within 30 days of the 18 month expiration so I will be filing a complaint with the European consumer website. Do not bother to book with this company if travelling, it is very easy to just walk up to the port when you arrive and find a ferry and book directly with the boat. I will never use this scam company again and warn other travelers from their bad business practices.

DO NOT USE THIS COMPANY THEY ARE THIEVES! They have refused to give us our money back for tickets purchased in March 2020.When Covid hit they refused to refund till 18mths after the trip was supposed to take place. Now 20 months later they still refuse to refund!! DO NOT USE THEM!