Your response is prompt and useful. Really appreciate. Thanks.

I had a pleasant experience with Ovago. The customer service at this company is wonderful. I was so pleased with the service from Jason. He was very helpful and responsive to my questions. Excellent service!

Thanks to Amari for making quick work of this flight-buying experience! I've been looking for many weeks, and Ovago had the cheapest flight. I was not expecting personalized service from a website like this. Edit: Hours after I purchased this flight, I was told the flight does not exist for that price. I should have known this was too good to be true. Be wary of lower prices that seem out of line with everything else. :(

If I could give them less stars I would. They were very unhelpful and delayed a response about my ticket for two weeks and then cancelled it after it had been booked for months. Leaving me in a foreign country and having to pay $1,400 extra just to get home. Very, very poor service. Will never use Ovago again and I would urge you to do the same.

Very quick response to my question about checked bags allowance. Thank you!

I rarely write a review on Trustpilot, but I would give 5 Star here. While other brands called many times with inflation price on their quote price, Ovago's really fast and done less than 1 hour with great deal and no any disturb call. Great Job Ovago!

"Ovago does not return our money. They cancelled our tickets two days after the buy and they have delayed the reimbursement in all the ways possible for months. At this point Cecilia and I were SCAMMED. Though they are going to kindly reply this message, they are not really answering."

Do not buy any ticket from this company. I had a problem with them, I complained about my ticket. They told me to speak with the airline, when I spoke with them, they told me to speak to an agent. I spoke with them over 10 times and they weren’t resolving my problem while I was on hold with them for over half an hour and then they cut the call several times. It looks like I’m a hockey player passing the puck to James to John and John to James. Skyscanner.com needs to look at this website.

Muchas gracias por la ayude de ti (sere) se te agradese, (parsero) asi es bueno tener enploados fer les la seguridad del cliente. Me gusto tu service y mas cuando solutiona el tiempo del cliente meguto su acento claro en el ingles este patono sipote vicho que se Porto con respeto amabilidad de Este Chavo

I recently had a highly disappointing experience with the Ovago app, and I feel compelled to share my encounter to warn others about the issues I encountered. To start, the app displayed a seemingly reasonable price, but the moment I inputted all my information, including credit card details, the price magically increased. This bait-and-switch tactic is not only frustrating but also misleading, giving the impression of a complete lack of transparency in their pricing. The customer service experience was equally disheartening. Upon reaching out for assistance, I encountered a rude and unhelpful team. Rather than addressing the issue, they chose to argue about the possibility of price fluctuations. While I understand that prices can vary, a sudden increase ranging from $300 to $400 is unacceptable and raises serious concerns about the app's legitimacy. I strongly advise others to exercise caution when considering Ovago for any transactions. The app's deceptive pricing practices and uncooperative customer service make it a risky choice, and I regret the time and effort I wasted on this unreliable platform. In conclusion, Ovago proved to be a nightmare, and I sincerely hope others can avoid falling victim to their questionable business practices.