Highly recommend Ovago; more specifically, I recommend working with Buzz who is an enthusiastic champion if you should ever run into any unfortunate circumstances with your airline! He'll work tirelessly to sort your issue and is a fantastic advocate to have on your side.

I requested a cancelation of my BUSINESS CLASS flight and I was informed that I would only be eligible for a refund of 7% of my total payment. I am out THOUSANDS of dollars. had I booked directly with the airline, I would have been refunded. I have been trying to get my flight canceled with OVAGO for 3 days and no one has helped me. Every representative told me they could not assist me and that I would need to wait to be contacted. WORST EXPERIENCE. DO NOT BOOK WITH THIS COMPANY.

I will never use them or AIG safe gaurd insurance that they use. There is zero cancelation no matter what, and you'll get less then half of what you paid

Very responsive if you have any question. The prices from this website is competitive.

I would highly recommended to anyone who need help on the travel need pls talk to Glen who has an excellent customer service skill and knowledge be able to resolve issue with in a short period of time. I am thank you him for his service.

Riley did an excellent job and provided us with all the details needed to have a good trip. Will use again in the future, thank you!

They are a scam they will sell you a travel insurance with the hopes of you not canceling your flight. Fake promises to sell you travel insurance. You will be stressed for days with them taking you around the loop. I had to call my bank and provide them emails between me and them after they sold me a useless travel insurance. Because Ovago was no help. They told me to provide them with Dr. note when i told them i am sick and unable to travel. I gave them 2 different Drs. note which i think is not legal to ask your customers. You do not have to provide anything for canceling your flight. They are a scam they will keep calling you to sell you travel insurance because they dont have customers so they make money through selling travel insurance and seat upgrades. All is fake. Becareful!!

Aster was very kind and patient with the needs for our flight reservation. She took her time to listen and work with our preferences. I appreciate her services.

Dave seemed like a person optimized for good customer service, so I asked him how long he had worked for the company. Anyway, he got the job done for me quickly and I am very satisfied.

Great service from Julius