THEO is just amazing and he helped me with the booking process throughout and gave me some amazing flight options to choose from. I chose the best option from those flights and got an amazing deal. Theo was very polite and patient with me during the entire process and I really recommend Ovago to everyone for booking their flights.

Rio had been attentively listening to my request with great patience. He solved my problem with professional manners and knowledge. He even called me to confirm the resolution after he sent me the email.

the flights i booked with Ovago were basic flights with all extras removed. i wanted to change details of my flight weeks in advance they were no help at all. The airline told me it was Ovago choice not to make my changes available to me, why Ovago? really!?. Basic customer service, even if you wanted to charge me at least make an effort.

Hi, at the very beginning when clicking BOOK NOW it's a little bit weird that this starts a live chat, but the service, at least Gia, has been very fast and it's like a second check on the flights to ensure the availability. Good experience.

It's been a real pleasure to meet Lime from Ovago Travel, It's people like him that make a difference for some companies, His nature and of course the company itself really help you out with all the details and the outmost problem solving to accommodate your needs. THANK YOU LIME This is to inform who Thanked me for a very positive experience I had with Agent Lime although I recently called you customer representative line and my experience wasn't what I expected, Seems not all of your agents have the integrity to help customers, Lime is an example of how all your agents should behave with our needs

Excellent experience purchasing tickets for my honeymoon with Raavi. Not only were the tickets half the price of the airline’s website, Raavi was very helpful as my agent and gave me several options based on our trip’s parameters. He also gave a realistic timeline on flight confirmation, and stayed present and available during the 40 or so minutes I mulled over options. We even got a premium economy flight I hadn’t known existed. When you get the pop up of someone asking if you’d like help or a discount, engage. You’ll save time and money. I really liked the little option to tip with my ticket purchase. Happy to tip when I just saved $2,500. Woohoo!

Could not find me seat to change my flight from 2/17 to 2/18. Seriously no seats? We bought travel insurance!

Not save if any cancel ticket no refund… Not save if any cancel ticket no refund money look what say if contact him Dear , We did contacted the Airlines and as per them you need to call Air canada to fix this as thet tickets were taken over by them. So now it is only Air Canada can help you with the Voucher or the Credit. This is Confirmation Number: O16557A and this in Covid 19 period

My issue has not got resolved. Very poor customer service.

Complete scam. Worst customer service to deal with. They issued a FULL credit for a flight that I had to cancel and when I was ready to re-book using the credit, they only offered 50%. After multiple calls and emails back and forth, they finally agreed to pay 80%. They basically stole 20% of the total I paid and could not further help me even though I have the original receipt and an email stating that they're refunding me the full credit amount. I wasted weeks trying to get this solved. Their customer service reps are worthless.