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KHP

25 April 2023, 15:24

  • 1 Review
  • US

Verified

Great experience so far

Great experience so far. Josie has been great.

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Jun Huang

25 April 2023, 02:14

  • 1 Review
  • US

Verified

Nice chat communications

Nice chat communications

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M Coady

20 April 2023, 22:20

  • 1 Review
  • US

Verified

BEWARE

BEWARE! We used OVAGO to book round trip tickets from MSP to New Zealand. I noticed that they had the capacity to do this, whereas other companies only did domestic flight arrangements. I neglected to read reviews, much to my regret. Despite having what looked like legitimate flights, I was unable to check in to United the day before departure. I finally called United, only to find that I was NOT booked for that flight – they had no record of the 2 of us on any flights to Houston. Yes, OVAGO said that had all the right information, a conf. #, a flight number, etc. but it was all bogus and we had no flight to get to Houston and on to New Zealand. Further, in their response to me and to this reply they repeatedly state that all looked good "on their end" - since I actually called United, that shows that they even use bogus systems. Anyway, back to the story - the day before departure as we found that we didn't actually have a flight with United, we had to book a horrendously expensive Delta flight to get to Houston. Ovago just says that we missed our United flight and won’t reimburse us. This is not true, we booked on Delta and got to Houston early morning and were just waiting for our evening Air New Zealand flight to see if we were even booked on that flight. DO NOT USE OVAGO TO BOOK ANY FLIGHTS – WHAT YOU SEE ON PAPER IS NOT REAL. GO DIRECT TO THE AIRLINES!! I WISH I HAD SEEN REVIEWS BEFORE BOOKING WITH THEM!

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Philip Liberty

18 April 2023, 14:06

  • 1 Review
  • US

Verified

Anita was the ABSOLUTE BEST

Anita was our advisor, and she was the best chat person I could have ever been helped by. I never usually click on the chat bots for discounts EVER, but Anita helped me get travel insurance on my flight that I would not have gotten otherwise. I strongly suggest using the chat box before you book, and request Anita because she will make sure your flight is the best available and well protected.

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JC

18 April 2023, 13:55

  • 1 Review
  • US

Verified

Ovago delivers an absolutely smooth and…

Ovago delivers an absolutely smooth and fast booking experience. Josie went above and beyond for assisting me all throughout the process.

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Richard Roman

15 April 2023, 16:58

  • 1 Review
  • HU

Verified

Great service via chat!

Great service via chat! Big thank you to Raavi for quickly answering all the questions. I used the chat to book my flight, a very smooth experience. Ovago provides you the airline reference number right away, only charges you when confirmation is final. (Unlike a certain competitor named after an Australian bird that takes your money and fails to book.)

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Bill

14 April 2023, 08:26

  • 1 Review
  • US

Verified

Good Deal

Responsive. Was able to reduce the flight price beyond their already low price

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J D

13 April 2023, 14:22

  • 1 Review
  • CA

Verified

Herman was very helpful and patient…

Herman was very helpful and patient when I had to take other phone calls. He made it easy and simple

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Kelsey Varner

13 April 2023, 13:13

  • 1 Review
  • US

Verified

I just booked an international flight…

I just booked an international flight with Josie. It was very seamless and quick. She offered me the discount and I booked. Within 10 mins I was emailed with an e-ticket and my booking information. I used that information to login to the airline website and all my flight info was there. I was a bit skeptical at first but it all seems legit to me.

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Dajung Jun

11 April 2023, 12:24

  • 1 Review
  • US

Verified

Greyson is the guy you need!

Greyson was very helpful and did everything to make my trip perfect!