Verified
Your agent ,Earl
Your agent ,Earl, was very quick in understanding and responding and advising how to move along with the issue I raised
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The one who support me is very patient…
The one who support me is very patient and helpful.
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Hassle free cancelation of booking
Made a complex multi-trip flight booking and didn't catch an error on one leg of the journey until we had put the payment through to process the trip. Had a mild panic until I got an agent on live chat. Edgar was super helpful and quick in cancelling the booking before the trip was processed and charged, and I was able to make a correct booking 15-20 minutes later. By flights were confirmed and processed a few hours later. Thank you to the team at Ovago for being easy to use and the only site that was able to locate the flights and layovers that we were looking for.
Verified
Amber helped me for my ticket…
Amber helped me for my ticket information.
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Excellent customer support from live chat
Crystal helped me with my refund request for a cancelle flight and made sure the process could expedite easily. Excellent experience of customer support from live chat 👍
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Amber was very patience with all my…
Amber was very patience with all my questions!
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The attendent Rylee was very good
The attendent Rylee was very good, help me a lot and very quickly!
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Theo was amazing guy a good listener…
Theo was amazing guy a good listener and polite thank you
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Iris was awesome & informative
Iris was great, she assisted me find the best day & price for my upcoming travel.
Verified
Bucky was very helpful at helping me…
Bucky was very helpful at helping me confirm my departure date. The google calendar had the incorrect date for departure. So happy they were able to help me with the online help chat.