Verified
Crystal did good job
Crystal did good job Thank you
Verified
La mejor atencion
Estaba muy nervioso porque no se completaba mi reserva, Sasha me ayudo mucho en completarlo, es muy eficiente y comprensiva a hora de ayudar, es una pieza fundamental para esta gran empresa y creo que merece un asenso, el servicio que ofrece es excelente y muy eficiente. Era mi primera vez utilizando Ovago y estoy seguro que gracias a Sasha, no sera la ultima.Gracias :D
Verified
Crystal was very helpful in getting my…
Crystal was very helpful in getting my ticket information updated. There was a mis-key at the time of booking and she was able to connect me to the right person to get that sorted, I appreciate her help.
Verified
Only Brooks helped
Only Brooks helped! She was awesome. She was patient. Responded to questions, and provided solutions. Thank you Brooks
Verified
Cheryl was very professional and went…
Cheryl was very professional and went above and beyond to resolve the problem i was having which was not resolved by the previous representative. My experience was very satisfactory.
Verified
excellent service by Alina
excellent! service by Alina
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Eden and Fidel!
Eden is very nice and helpful. Fidel - from Customer Support - also was very helpful!
Verified
An actual human! Very refreshing
Alena was very helpful and responded quickly
Verified
Kyra helped to resolve my issues
Kyra helped to resolve my issues
Verified
Website glitch, customer support best
I just booked a flight. Although, the website errored out twice and both booking went through without confirmation, the chat assistant Ezra was very kind and helpful, connecting me to customer support. Joseph from customer support helped me to cancel the double-booked flight. The moral of the story is, as long as you're a bit patient, the booking is very easy. The customer support team and chat assistants seem to really try and help you out. Just don't double book if the website says 404 error. Thank you Ezra and Joseph.