Never received bags after I ordered they basically stated that it was at a fed-ex or UPS store with no tracking provided.

I order my son Back in august I received it he love it no issue

I ordered this backpack and matching lunch bag for my daughter at the beginning of August for the school year. It is a very pretty bag and she has been very happy with it. I am happy it is still in good shape because she is very hard on backpacks. The lunch bag is a little small and so are the pockets that keep the water bottles in them but overall she really loves the bag.

Ordered a backpack with matching lunch box for my granddaughter - it arrived before we were expecting it, good quality (holding up to all she packs in there for school) and she loves the sunflower design (I like the dark background so it looks new longer). Happy with purchase and would purchase from KK Bags again :)

Excellent product. Excellent customer service. Quick shipping too.

I ordered the bag in August, paid extra for rapid shipment and as of today I’ve yet to receive it. I contacted the company over and over for a refund, finally after a month of back and forth with them I received my refund. The tracking link was not helpful at all, it only showed it shipped but I could never see where it was. Terrible experience and for the price of $50+ not worth my time at all!

We love the backpack! It is different than what we’re where able to find anywhere else. My Kindergartener has been using it since September and it is still in good shape. Give plenty of time for shipping and you will be good.

I'm giving 1 star because I can't give 0 I ordered a backpack for my daughter on June before she started school, and she was very excited about that backpack because we couldn't find the same anywhere else, it was almost $50 and until now we never received it. When I asked they told me they sent it to another country and that the packages had to be destroyed and I ask them to send me another one to the right address and they said yes but I had to pay them an extra $20 wich is not fair, since it was their fault.. don't buy from this website you might get robbed like me.

I ordered a backpack for school and not even a full week of school the backpack broke the straps of the back of the bag tore off and my bag wasn’t heavy at all very disappointing I’ve been trying to contact them ever since the bag broke and no one has been answering me until today i’m not trying to bash this company they are amazing the bag came in within a week really fast right before I started school but very disappointed in the back of the bag

The bag has held up well for school. The only reason I gave 4 instead of 5 is because the lunch bag that came with is fairly small. Great quality, zippers have lasted. No complaints!