Verified
Thanks !!!!
Thanks !!!!
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Pricing
Pricing, easy and good reviews
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WARNING! Toolots NOT Dependable!
WARNING!! TOOLOTS WILL NOT SUPPORT YOU IN THE EVENT YOU RECEIVE A DEFECTIVE PRODUCT. ALSO, DO NOT purchase any DELLCOOL products from this seller. I bought a DellCool 3-way refrigerator here and apparently the shipping box appeared to have damage. The FedEx driver told me he was making a note that the package might have been damaged in route. Toolots said they would “investigate my case” and make a decision on whether to replace my refrigerator. When I directed them to contact FedEx about the driver’s comments, Toolots said “we don’t do that”. So, your best bet is to NOT PURCHASE anything from Toolots!
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Delivered to unknown address!!
Delivered to unknown address!!! Got pic of a strangers door from Fed ex, called them.still nothing .
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It all went together well,all the parts…
It all went together well,all the parts were great,and it installed really nice
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Bait and Switch. Sent a different inferior item
Sent a different inferior item than the one advertised on the website. Bait and switch. Then refused to take it back. This is a called a scam business. we are taking a legal action and we will document our experience on YouTube so other buyers do not take the bait!
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Phenomenal service
Phenomenal service! Very helpful, nice and went way above and beyond! Very personable!!
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Happy with my purchase
The product was just like it looked online. Good quality. It was also delivered in a timely manner. Great experience!
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Do not recommend!
Do not recommend! Also, nice response. I called after you said my order would not process and the gentlemen refused to rerun the order or assist in any way other than saying the order will not process and we will not a take a payment. I recommend using RestaurantSupply.com.
Verified
Product Never Delivered/Refund Policy Unreasonable
The website showed a product that was in stock. I decided to call and speak to an agent to verify the items details and confirm in fact is was in stock. They confirmed it was in fact in stock, I decided to make the purchase through that agent. I needed this item for a project with a deadline so I wanted to make sure the order was completed correctly. A tracting number was suppose to generate shortly after the order was placed. When the tracking number never generated I inquired about the tracting number with no reply electronically. 7 days later I called only to find out the item was never in stock and they could not ship it. At this point I asked for a refund. I was told they cannot refund me for another 5 to 6 weeks, meanwhile I am paying interest on my credit card waiting for a refund. I have called my credit card company to refuse the charges, I will never use this company again, they left me hanging on a large ticket item $700 plus with no product delivered and holding the funds on my credit card.