First time use and it was fast and easy

Thank you Toolots for helping with replace my machine!

Very patient and kind in completing a difficult order.

Ordering was easy. Product was in stock and arrived undamaged. Shipping was expensive.

I ordered a lathe from this company in June and it was sent with missing parts. After contacting company I was told it was sent to another department. Several months later I have heard nothing and several emails were not responded to for an update. In September 5, I filled out a review and it was responded to saying they were reviewing this concern and I will receive an email update. It is now November 8th and I have still not received any update or response. 11-07-23 Toolots responded with the exact same email that they sent in September no update or information. Just we are working on it. 5 months trying to get the parts that they have been paid for and all they have to say is we are working on it.

Product will not hold pressure used maybe a dozen times, it didn’t even last one week.

Received call saying the item was out of stock, but wanted to ship me a different one without my "seeing" it. I never buy sight unseen, nothing! Asked for a link for the replacement to be sent to me via email. Received nothing, except my refund.

Great prices on products, ease of ordering and rase at check out. I will buy from them in the future.

Ease of ordering & the helpful individual on the other end of the phone

Outstanding quick efficient shipping!