I bought a mobility scooter for my father. It arrived in about a week and a half--all the way across the country to Northern Michigan. It was everything that I expected. Great company to do business with!

The product arrived six plus days late twice for approximately twelve days total (late). Several parts were missing and the device is still useless, no manual, no bolts to assemble and no steel plate for the three point hitch to work. The company has been NO help in correcting the problem. The company did take and keep the payment. I don’t recommend customers wasting their time and losing their money.

We are very pleased with the product. Delivery was very quick after ordering. Nice looking product.

No one is responding to my messages / dont know where my order is

**Before you order something from Toolots.com, check out the complaints with BBB. Wish I had Ordered a piece of equipment (flail mower) from them.. I was charged immediately the full amount when the order was placed. After several calls and numerous messages, I finely got a response I after waited nearly a month to find out the item I ordered was NOT IN STOCK.. So, what did they do to make it right? NOTHING!!!!! I had hoped that they would at least offer me an alternative item. NOPE!! NOTHING!! According to their web site the item was still in stock. They had similar items near the same pricepoint , that were supposedly in stock but who knows. So they are going to issue me a refund …. in about 1 1/2 MONTHS.. ARE YOU KIDDING ME!!!!! Oh and by the way YOU SEE ALL THOSE POSITIVE REVIEWS.. they're FAKE... This vendor bribes purchasers for good reviews ** send us a screen shot of your 5 star review and we'll send you a valuable bribe.. oh I mean prize.. or gift. lol ** Untrustworthy reseller. Again check out Better Business Bureau- complaints. ************************************************** Please note their response to my review. They never address the reason why it took nearly a month to figure out the item was not in stock.. and they have no justification for taking 1 1/2 mounts to process a refund.. PLEASE learn from my mistake and look elsewhere to purchase your items.

Everything was handled over the phone, the gentleman who helped me was awesome he made sure I was getting the right product for my needs and walk me through step by step

Items were ready for pickup quickly and customer service throughout the process was great

So here we go Toolots asked for a review... first red flag we purchased the Mini Track motorized dump. 1st issue is this box on it was exactly that a box so when you would go to dump the product there was a panel that would not allow dumping. This required modification to make it useful. Second the gear box does not shift smoothly you have to double clutch it to get the gear box to shift. We have put it to work on two days. Both days the equipment DID NOT perform well. For clarification we are not happy with the purchase. I like to be fare this review is the only communication with toolots about this issue. When this is resolved a second part of this review will be noted. I can be contacted through our contact page at ttturf.com

The shipping box was damaged, the sealing tape came loose and the box was open. However, there was no damage to the contents.

Excellent communication with all involved. Thank you