Company’s lab could not correctly index glasses to correct size. Tried to make it as difficult as possible for a return and refund even though they are the ones that could not deliver what was ordered. Whole process took 2 months. Glasses production was outsourced and took over 3 weeks

Great value glasses and and a delivery issue was handled expediently and professionally

The quality of the glasses provided by perfect glasses.co.uk was exceptional and the quality of their communication from purchase to delivery was outstanding. I will definitely buy from this company again.

Wish I had researched more thoroughly before placing my order as I can see now form other reviews that the quoted delivery times are inaccurate and customers can be left weeks without any updates. I placed my order on the 15th October and apart from an order confirmation e-mail I have heard nothing further. The tracking details are firmly stuck on 'Processing'. I e-mailed the company on 21st October asking for an update but again received no response so called them today 23/10 to cancel the order and take my business to a more customer focused company.

I had to wait over a month to get my glasses and this wasn't indicated at the time of the order. If I had known this at the beginning I would order different glasses. This was a stressful situation for me as my current glasses broke. The website clearly states "Guaranteed Next Day Dispatch from our Shepshed Lab! Order today, and we will send you your Royal Mail tracking number by 6 PM tomorrow." Apart from that I was happy with my glasses and their quality.

Great value, and fast service.

Good service did what I wanted

A really helpful website made it easy for me to order exactly what I wanted.

Best prices excellent service received glasses within 3 working day. And cost a fraction of the ones from the opticians. I will order an other pair soon

Good range in pricing. Lots of choice in style. Website is easy to navigate and sort through glasses. Though maybe I would like to not have to pick a gender for my glasses.