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Mr&Mrs Taylor

11 February 2025, 14:31

  • GB

I love Kanken bags

I love Kanken bags. This size is great for college or work. Carries A4 size files, books & more. Kanken is known for their vibrant colours but I got an unusual design & colour. Bought the shoulder straps (personal choice) for comfort. Very pleased with my product. Ordering was easy & the processing, delivery was professional & efficient. I was surprised how quick items arrived.

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FRANK SCOTT

06 February 2025, 02:55

  • GB

Buy the genuine article - Fan of Arctic Foxes

Top quality product and quick service. Been a fan of Kanken since the 1980s, needed replacement: One for every decade with daily use. That's good going!

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Customerchristine

17 January 2025, 16:19

  • GB

Gorgeous small strappy fox bag.adequate…

Gorgeous small strappy fox bag.adequate room for. essentials.lovely oak colour rainbow straps.very pleased with this item.

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Esben Predesen

03 January 2025, 03:32

  • FI

Great service

No hassels!

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Kevin Barham

02 January 2025, 09:39

  • US

My order never arrived

My order never arrived. It should have arrived last week. Kevin Barham

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Feyza Keleş

24 December 2024, 15:27

  • TR

I canceled 3 separate orders I made…

I canceled 3 separate orders I made from Turkey on 20 and 21 December 2024, 1 day after the order was received. However, My Fox Bag shipped via DHL cargo. The return fee is deducted on a product-by-product basis for each order. They deducted almost as much refund money as a purse money. Even though I returned the products before they were shipped, I want a refund of the money deducted from me and the money I paid for the products I returned.

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Hilary Ewen

19 December 2024, 00:10

  • GB

Ordered my bag on 09/01/2024

Ordered my bag on 09/01/2024, yes almost a year ago, had communication twice but no results from those despite promises! I have tried email, FB, Instagram, Instant message and still no results! If these reviews are real then some people seem pleased with service!!! Order no. 10294 action please

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Karen Barker

12 December 2024, 01:32

  • GB

I can’t really review the product as I…

I can’t really review the product as I didn’t receive it , however I will review how the company dealt with it , I reported to Royal Mail and they said I needed report to seller , I did this and to be fair they did respond immediately but by the time they got round to offering a replacement it was too late for the date I needed the item so they did refund me took around ten days for that to happen but they had to investigate so I think that’s reasonable, so as I can’t score it I will say they responded swiftly and efficiently to my missing item

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sandy lo

09 December 2024, 12:08

  • HK

I'm really happy with the Fjallraven…

I'm really happy with the Fjallraven Women's Karla Hydratic Jacket I bought. It fits well and is very close to what I wanted in terms of color, material, and fit! After using it, it meets my requirements for windproof, breathable, and waterproof. The details are exactly as described, and I'm so pleased. Shopping online requires being careful about size, material, and details, so it's important to take the time to thoroughly check all the content and photos. The package arrived within the specified date, and I try to avoid ordering too close to big shopping seasons.

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Jason Scott

29 October 2024, 17:26

  • GB

Slow and Poor Customer Service

I made a purchase and realised I’d ordered the wrong size so sent them an email and was informed by Sue she would cancel the order no problem. Days went by and communication ignored so I called them yesterday and later received a cancellation notification. Been 24 hrs since receiving the notification and no refund in my bank as yet. Better to buy fjallraven off Amazon.