user image

Fish

02 September 2019, 08:17

  • US

Have bought many times from Puritan…

Have bought many times from Puritan Pride. It has been great with excellent customer service! It has better deals than CVS.

user image

Al

17 July 2019, 23:43

  • IT

Soldi svaniti, merce distrutta e zero assistenza

Ho acquistato il 22 luglio 2018, quasi esattamente un anno fa. Merce bloccata in dogana perché quelli di Puritan's si erano dimenticati di allegare la fattura. Il tempo di chiedere il numero di tracking perché quello che avevo non era corretto, il tempo che rispondessero perché avevano "troppe mail da evadere", il tempo di contattare le Poste come loro mi avevano consigliato di fare... e la merce è stata distrutta in dogana. I mesi successivi fino ad oggi sono serviti a ricostruire quanto sopra (tra mille rimpalli di email e telefonate, tra Dogana e Poste). La mia mail a Puritan's di maggio scorso in cui spiegavo l'accaduto e chiedevo rimborso è rimasta senza risposta. Assistenza vergognosa, ore perse e l'intera somma pagata svanita. Evitate Puritan's

user image

Joe Cahan

23 April 2019, 02:18

  • US

I have been a loyal customer of Puritan's Pride for 20 years, NO MORE!

I have been a loyal customer of Puritan's Pride for about 20 years, NO MORE! On the morning of 4/16/19 I purchased $207.54 worth of vitamins from them on line. Later that afternoon I started receiving overdraft notices from my bank in my email. I pulled up my bank account and they charged me 25 times $207.54 for a total of $5,188.50! I called their so called "customer service" located somewhere in the middle east by their accents. And to make a long story short, I've spent well over 5 frustrating hours on the phone over the past 7 days and still don't have my money back. Their customer service personnel give you nothing but false promises, fake apologizes and massive hold times while accomplishing NOTHING. And forget about ever talking to the same person twice or a supervisor or anybody in the corporate office in NY. That won't happen. They STOLE over $5,000 of my money that I need for day to day expenses and could care less about it. Not only am I DONE with Puritan's Pride but I'm telling everybody and will continue to write reviews everywhere I can, over and over. They should call themselves Puritans Disgrace or Puritans Thieves. Joe C.

user image

Marilia Coutinho

06 March 2019, 21:10

  • US

Great value for quality probiotics

Order #3291968-916287 Date: Feb 28, 2019 Puritans Pride Rapid Release Probiotic 10 Capsules 120 Count I use probiotics regularly for years and there are certain parameters (number and variety of active cultures, for example) that matter. This is a good product for great value.

user image

Kristine Jan

14 February 2019, 00:40

  • PH

Worst customer service

Worst customer service

user image

Enidan Haras

07 February 2019, 12:42

  • DE

Wasting time ...

Hi, I bought a package about their URL and it never arrived, cause the address was changed by them. Then i phoned them for this, got money back, and had to order again. I did and gave the right address again. In order confirmation i got was a wrong address again, i phoned again, it was changed in other wrong name, i phoned again, at phone they always said right name and postcode and now its on the way again with wrong postcode and wrong name. Just wasting time for me to buy there ever again, ... i wonder how stupid some humans typing orders in their system could be.

user image

Blanca Villarroya

03 January 2019, 03:21

  • ES

He probado la melatonina 10 mg y relaja…

He probado la melatonina 10 mg y relaja muchisimo y facilita el descanso

user image

pine andpoplar

23 September 2018, 23:17

  • US

Reliable products and services

I have done business with Puritan's pride for decades and found them to be consistently performing at the top of their industry. Their brand products are of high quality and their customer service is just about as good as it can get. It is always nice to talk or online chat with a representative when you need to ask a question or file a complaint. Their refund policy is also the best in industry. I recommend this company to anyone looking for reliable products and services in health supplements.

user image

Giovanni Manzo

21 September 2018, 21:17

  • IT

OTTIMA AZIENDA MA NON PIU' CONVENIENTE A CAUSA DELLA DOGANA

Per diversi anni ho comprato, facendo un ordine unico insieme ad altri amici, molti prodotti da questa azienda e sono sempre rimasto soddisfatto. Purtroppo, dall'anno scorso (2017) la Dogana italiana ha cominciato a fare storie bloccando la merce in arrivo per poi rispedirla al mittente. Un funzionario della Dogana mi ha detto che possono entrare in Italia solo le dosi di integratori utilizzabili da una persona nell'arco di un mese. Ovviamente, questa assurda regola ha reso assolutamente sconveniente fare ulteriori acquisti, visto le notevoli spese di spedizione. Ho apprezzato la correttezza di Puritan's pride che, dopo una mia apposita mail, mi ha velocemente rimborsato la somma (nell'arco di 4/5 giorni) da me spesa. Che peccato però. Dobbiamo ancora una volta subire le solite assurdità italiane penalizzanti per noi cittadini...

user image

Mrs. Breezy

05 September 2018, 23:13

  • US

I order Organic Neem oil on 8/21/18

I order Organic Neem oil on 8/21/18, my order arrived 8-10 days and instead of my neem oil i received a box of pistachios. I called customer service and they said i can keep the pistachios and will re send my order! Its 9/5/18 and still not got my order. I called customer service again and said i should give it 5 more days. By the way i threw the Pistachios away because the were not fresh and taste funny.