Clear and concise conversation.

Good price but issue with doc download So I want to see the docs but if I view then the link to pay was lost .. 4 docs so I lost it and had to get back and use bacs to pay

This providers quote was the best value by far under my membership of NRLA. Helpful and straightforward online application with details confirmed and completed by a couple of emails. Definately worth getting a quote from these guys.

I have recently taken out flat contents cover. I liaised with Kayleigh who was the most efficient and helpful person that I have come across in a long while.

Easy on line application made purchasing process simple & quick

Our landlord policies have rocketed again this year, but Total Landlord Insurance was the most competitive with a high voluntary excess. Service was excellent.

very easy to complete details for a quote

I was puzzled that the cost was itemised on my bank statement as .... hamilton fraser something which put me in a flap ... that should be explained , and save people calling the NRLA to confirm it wasn' t a scam

Their strength is the speed with which TLI responds over all means of communication. If something is urgent, they take the urgency on board and deal with it as such. Keep up Kayleigh and Co. :) You were really very helpful. Thank you.

My Landlord insurance with another provider is due for renewal and I was shocked at the premium. I contacted Total Landlord insurance today, (recommended by RNLA the landord's association) just to query their terms. I have had very prompt responses to all my questions and been provided with quotes for two levels of cover and detailed documents to read and check. I have now bought my next years cover with an award winning company for a little over a quarter of the amount I was quoted by my previous company. It was so easy.