Great rapid cost effective in house service, very efficient.

Required Landlord Insurance for the flirst time and after checking reviews phoned Hamilton Fraser first. So pleased I did as operator very helpful and process so simple and clear was set up in minutes.

Very good price with helpful and knowledgeable assistant.

Very good service

As my previous landlord policy went up in price and was asking all sorts of questions about the block my flats are in I looked for an alternative. Hamilton Fraser were recommended by ARLA and were easy to deal with and competitively priced so I was happy to go with them.

I'm writing the review and comments based on my own professional Experience based on genuine facts. The Property Insurance brokerage service by Total Landlord Insurance is very user-friendly. I've been using its services for a long time. Senior Staff such as Ms. Stacey Mackay is really and truly helpful to its customers who are prepared to go the extra mile to lend and offer excellent professional service. For example, I, by a monumental error, provided the wrong piece of information about the Property insurance cover date that wasn't known to me at the time but subsequently remember it was the wrong date. By the time, the Insurance document was issued and paid the premium in full. I started worrying and how to rectify the monumental error of putting the right date of Property Insurance cover date. Then I sent an email to Stacey Mackay, requesting her help & support to resolve the problem. She was so wonderful and intensely helpful, she immediately replied to me with the assurance that she would cancel the previous policy document and issue a new Insurance Document with the amended date of commencement and even confirmed the premium paid for the old policy document will be transferred to the newly amended Insurance policy. As a result, I am now feeling so relieved and free from unnecessary anxiety. I will not hesitate to recommend to all prospective customers Total Landlord Insurance Brokerage Ltd and most importantly to deal with Ms.Stacey Machkay. Her professionalism is absolutely superb for the satisfactory outcome of Property Insurance. I wish Stacey would demonstrate her professionalism & Godspeed. H. E. Amb. Mohammed Akteruzzaman MBE, GGAF Ambassador & UK Director

I applied on line, it was easy to navigate and the questions were relevant and clear with helpful explanations where needed.

Helpful staff. No waiting for someone to answer our call!

Helpful service. Attention to detail.

Recommended by NRLA, they talked through nsurance needs and quickly obtained an great insurance offer supporting their claim of being flat experts. Friendly and helful