This was the first time I approached HF with regard to various landlord insurance policies. Not only did I receive more favourable rates but Massimo (call handler) was super helpful, efficient and knowledgeable.

Bugger off now!

I had a problem with the quote and when I made an enquiry, I was contacted very quickly and the problem sorted out immediately. The customer service is excellent!

Easy to use website, very responsive help desk. Happy with the competitive rates in a time of rising prices. Tom

Great customer service and affordable premium.

Excellent/professional/ friendly/ honest/helpful/and a fare price/good cover.

Very easy to do business with. Quick, simple and efficient.

Really easy website to navigate , completed information required very quickly . Reasonable quote.

Good overall service and good knowledge.

Straight forward online application for what seems a reasonable premium. Not sure anyone manning the chat box, but got there in the end without support.