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C

19 July 2023, 18:55

  • AU

A nice human experience for insurance

Very easy to access human person, advice clear, efficient and felt trustworthy. Prices good.

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MICHAEL

15 July 2023, 01:23

  • GB

I found the website easy to use and the…

I found the website easy to use and the premium very competitive. I like the fact that NRLA members receive a discount. I also spoke to some of the agents on the phone and they were very helpful. My only regret is that having gone through the quotation process on-line, the final page states that an agent will call back in one working day. I was not able to accept and purchase the policy on-line, the same as with some other insurers, hence 4 stars. It got to near the end of the next day and in the end I had to phone. That was not that easy as having waited I needed to leave a message. But they did call back relatively quickly.

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customer TCH

14 July 2023, 19:19

  • GB

Excellent work from an office staff who…

Excellent work from an office staff who are not pushy but very knowledgeable Good value for money

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Mr

13 July 2023, 20:30

  • GB

Quick call after looking online and…

Quick call after looking online and then went back to site click done

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Catherine

13 July 2023, 20:28

  • GB

Easy to get a quote online and then to…

Easy to get a quote online and then to take out the policy.

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NH

12 July 2023, 23:05

  • GB

Didn't have to wait long on the phone…

Didn't have to wait long on the phone and spoke to a real person. Price competitive

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AK

11 July 2023, 19:49

  • GB

Relatively straightforward and very…

Relatively straightforward and very competitive quotes. Beat all the quotes from compare the market. Thank you.

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customer

10 July 2023, 22:17

  • GB

The lady I spoke to was everxtremely…

The lady I spoke to was extremely efficient. Her name was Stacey.

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Phil Ballard

10 July 2023, 04:38

  • GB

Worked well so far

Worked well so far, good customer service with a small problemi had on signing up (of my own making)

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Sparky Stan

30 June 2023, 19:21

  • GB

Good man on the phone.

Good man on the phone. did not rush me