Simple ordering rapid delivery
Impressed by the ease of ordering on line and the rapid response. Also a great product
Very poor service
As soon as the item was ordered two things happened. I recieved a email telling me that my order had been dispatched would be delivered in 5 to 10 days - and my credit card was debited immediately. After 12 days when the item had not arrived I sent an email which produced a phone call; and then another phone call two days later saying that the item had now been dispatched and would arrive in next two days. The delivery company then did the 'leave a card even though there was someone at home' act and so delivery is now re-arranged for tomorrow. This will be 16 days after the email telling me I could expect my order in 5 to 10 days. The value of the order was £450 and so far I have not recieved the goods.
Safe Exit
The Step-Two bath step has made exiting my shower much more comfortable. The high stepdown from shower to bathroom floor was becoming more and more of a worry. The bath step has given me security again. Its a simple item in white which looks fine in the bathroom. It has to be said that the price for, what is basically a simple plastic moulding was daunting, but I would not be wothout it now.
Quality products, quality services
Good range of items for people with disabilities, good description of the items for sale, easy to use website. Quick despatch of items ordered.
Good quality quickly delivered with no fuss
I found what I wanted very quickly and within 3 days my aunt was benefitting from a new Kyllie which makes all our lives easier.
Top service from top people
have used this site for many years - have tried others- but came straight back to the best. Products are of a high standard, quick delivery and should you have a problem it is sorted straight away by a friendly person on the phone. I will not stray again. Thank you all xx
Outstanding service
We are impressed by the range of equipment carried by Active Mobility,the clarity and ease of use of the web site, and by the outstanding service we received - most efficient, and included a telephone call advising us of a better piece of equipment than the one chosen by us. We had promt delivery, as promised. Altogether, we are very pleased with the products and the help given. Thank you, Active Mobility team..
Exceptional Service!
When searching for mobility equipment online i find it quite difficult to find the most suitable product for myself but after phoning Active Mobility Centre for advice and speaking to one of the customer services team I was left feeling very happy and confident about the product I had chosen. The staff were extremely helpful and polite, ordering my product online I phoned them later that day regarding a query I had about my product, they were very friendly and dealt with my queries no problem. I received it only a couple of days later which was a lot speedier than expected as I was going on holiday and needed to take it away with me. All in all I am extremely happy with my purchase and I will definitely be using Active Mobility Centre in the future.
Nice cushion and cheaper than some.
I ordered this cushion with custom dimensions and it arrived within 2 weeks. Well, I think that's great service and I'm really happy with how comfortable it is. I especially feel the comfort at the end of the day after a long period sitting in my Wheelchair. I was having problems with comfort using my standard foam cushion and from day one I was much happier with this new cushion.
THERE'S A SILVER LINING FOR GOLDEN OLDIES AT THE ACTIVE MOBILITY CENTRE.
IT WAS VERY DIFFICULT FOR ME AT 86 AND ALONE, WITH ARTHRITIS IN MY SPINE, TO MASSAGE ANY MEDICATION INTO MY LEGS OR FEET, AND MY BACKE WAS QUITE IMPOSSIBLE. I COULDN'T FIND ANYTHING THAT WOULD HELP, AND THEN MY PODIATRIAST, GAVE ME THE EMAIL ADDRESS OF ACTIVE MOBILITY. I."GOOGLED" THEM AND FOUND EXACTLY WHAT I WAS LOOKING FOR.. I CAN NOW MANAGE TO MASSAGE CREAM INTO MY LEGS, AND HEELS. IT'S A BIT MORE DIFFICULT TO APPLY TO MY SPINE, BUT I AM PERSEVERING...SO IF YOU NEED ANYTHING TO HELP YOU NOW YOU ARE LIKE ME, "PAST YOUR SELL BY DATE", LOOK AT WHAT THEY HAVE TO OFFER US 'GOLDEN OLDIES' TO HELP US, HELP OURSELVES.