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Customer service
Weirdest customer service
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No issues
No issues with service or setup
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Great product
Great product, great value and no interest financing, what could be better!
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All my experiences at Teppermans have…
All my experiences at Teppermans have been top notch! Definitely recommend them for all household needs..
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I love shopping at Tepperman's
I love shopping at Tepperman's. My parents and grandparents shopped here too! Nice selection of quality Canadian made furniture. And in-house financing.
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Great service & fair pricing
I had a great customer experience with Temperman’s. They took the time to help me find an appliance that fit my needs and my budget. They even went above and beyond and found time last minute to deliver it within 2 days. This is my second time buying from them and would highly recommend them.
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Disappointed in Tilbury
My furniture was delivered, but I had asked the delivery guys if they could remove my old couch and put it to the roadside. (I was having a new couch delivered). There was hesitancy to do it, but they agreed. After they had finished my delivery and left, I looked outside and they had not put the couch at the roadside. They left it midway down my driveway. I therefore had to pull this extremely heavy couch to the roadside myself. I have damage to the discs in my back, so this was not good for me. I had tipped the THREE delivery men to do this job and it was not completed as requested.
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Excellent service
Excellent service
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Bad experience
I have one of the badiest experience of my life to buy a dining table. One I open it was broken I called and they exchanged with new one after 2 weeks. I opened the other one and it was broken as well. Again called and after 15 days I have been told we don’t have the product. The problem was the customer service every time I have to chase them for my solution.. very very bad experience so not recommended
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Annette the sales personnel was…
Annette the sales personnel was awesome, one of the best customer service experiences I’ve had! This is why this part is a 5 star. The delivery was a nightmare!!! They brought the cushions inside my building and put them down on the dirty floor to go back to the truck to get the sofa, next they rammed the sofa inside the elevator by pushing it on the floor on top of their blanket and arguing with each other, the sofa was creeping the whole time and they lifted the flooring in the elevator. They arrive on the 10th floor, put the cushions on the dirty hallway carpet, they slide the sofa down the carper on top of their blanket to my door. These two should not be in this field at all and represent Teppermans delivery, I reported this to Annette and checked over sofa, it seems ok other then I could not get the bed out, found wires ties I had to remove and had to adjust one of the foot pegs, your delivery guys did nothing and I was charged 75 dollars for this??? At this time I had company who saw this and was in as much shock as I was and commented on Teppermans delivery, I did say I have purchased a lot at this store and had many deliveries, this was not the norm. I love our Teppermans store and have always had good service, I love the sofa bed!