Delivery people and sales people are all professional and wonderful to work with.

sales person was very informative and not pushy at all.

Good salesman and the lady at the customer desk service.

After purchase, Tepperman's held our 5 appliances for us for a significant period of time, because our renovations took way longer than we thought they would. They were extremely patient and understanding, and we really appreciated it. Delivery was great, and we are very pleased with our purchases.

Sales person misquoted our delivery time line on multiple occasions. Did not return phone calls at all until I requested to speak with a manager who then followed up with him. We are aware delivery can become delayed and back logged- but our sales person never explained that process, simply saying it “just isn’t in”...well then don’t quote us a specific date that he said he would “phone to follow up with”, he only picked up the phone to call me back after I waited 4 weeks (we were quoted TWO).. offered ridiculous solutions like us taking someone else’s sofa order and then receiving the matching love seat at another date, therefore also interrupting someone else’s service as well. Upon delivery piping is coming out of our love seat, never properly stitched- waiting on that resolution as well. All in all, this will be our final ever purchase from Teppermans.

Customer service great . Store nice with nice products so we bought . But they delivered a ripped filthy couch and now I have to wait 5 days with ripped couch in my way till replacement comes. Not impressed with that !

The two fellows were great under the circumstances, very friendly, it went so well, thank you.

I have purchased a few things from jake both when he was on the main floor and now In the bargain annex. He always knows what I’m looking for and he respects that I’m a busy person and so he’s both fast and thorough. I shopped around for this piece of furniture but the customer service there with jake is second to none!

My only issue is the dryer. I had to run out and get parts for the vent. Other than that all is well.

very friendly, courteous, knowledgeable staff.