All is fine, Staff on time, quick, very good. Recommended 100%

Good communication and helpful staff. The assessor that visited was friendly, polite and efficient. The process was clearly explained and any questions answered - Thank you

A lovely job well done much appreciated thank you 🙂

Very happy with service. Thank you

Excellent service, friendly and professional staff.

Polite, efficient and got the job done quickly.

Very polite and very efficient and as we are not very knowledgeable about anEPC, he answered all our questions so we understood it better.

contacted in regards to an EPC test working in conjunction with housing association. Given the option of stating three preferred dates which all were rejected after receiving appointment request forms three times. Further follow up phone calls with dates they prefered which where compromised. Arrival dates come and the agent is 3 HOURS EARLY from the given appointment. When question agent had a different time slot that we were not made aware of, failed to show proper ID to enter property as mandated by housing association. did the total of three tests, two pictures and one measurement that when checked on GOV.uk website is wrong. Only asked about heating system and left without explaining anything about the inspection. Housing assocation has been contacted and complaint lodged.

No communication regarding survey appointments not turning up..emails sent asking how did Vibrant do !! When they never turned up.. However when the surveyor turned up he was very professional and polite..

It was the ease that it was all organised and executed so simple. thanks again