Great experience with Vibrant
Great experience with Vibrant! Very decent attendee.
Communication
Communication Timings
The assessor came to the wrong house
The assessor came to the wrong house, didn't call to check if he was at the wrong house. We were only notified the next day with an email to say he couldn't gain entry. The rebooking was fast (48 hours) but the assessment took 4 days to arrange rather than 2.
Very good communication
Very good communication, and friendly staff
All round great experience
Easy to book, appointment time kept and staff member polite and efficient.
Very polite and professional and did…
Very polite and professional and did not take too long
On time
On time , polite and fully explained what he needed to do .
Professional and Efficient
Completed a professional and efficient verification of my home’s EPC. Very polite gentleman who had no issues with answering my questions.
Great experience
Great experience
Nice friendly chap
Nice friendly chap. Made his visit easy by explaining everything. Thanks