Really polite friendly service
Really polite friendly service. The team kept me up to date on booking and arrival time. The engineer was really quick and efficient and very friendly during the assessment Thank you for great service.
Very pleasant professional…
Very pleasant professional photographer. Happy to let him walk around.
Very good service
Very good service
Keystone Cops
Attended the property did the rating. Said it would be complete within 24 hours. A week later no report. Contacted Vibrant said they had tried to get access to the property but couldn’t. When I challenged them they changed the narrative. Said they couldn’t contact the engineer and it will be done when it will be done. 24 hours later the report magically appears. I then get an Email saying they are attending my property that day since they couldn’t get access on the previous call. By this time I had lost the will to live. This had got to be the worst company I have dealt with in a long time. Absolutely shocking.
Excellent service professional Niall…
Excellent service professional Niall explained everything.
Great service
Very friendly gentleman arrived to do our epc. Arrived when said with a phone-call 20 mins before arriving to confirm more exact time (original window was 9-12). Polite and explained what he was looking for and asked for clarification on a couple of things that were not obvious. Went out of his way to look for extra loft insulation to give us a better rating.
Came on time and no fuss
Came on time and no fuss. All very professional.
Thourough and quick inspection,
Thourough and quick inspection,
They were very professional and quick
They were very professional and quick. Everything was done in 5mins.
Friendly and helpful
Friendly and helpful