I phoned abri spoke to a lovely lady called Tracey she gave me time to explain things .she was patient and didn't make me feel rushed

I phoned Abri the other day, and spoke with Kelly. She was very polite,helpful and professional. She listened to the problems and issues I raised. She did her best to sort them out.The one issue she couldn't sort straight away, she escalated. I was very happy with her, and her willingness to help.

Had a Gentleman called Adam come out from Arbi to sort out my Gas Combi Boiler. He was on time and totally polite. Everything working perfectly. Did an amazing job and cleaned up after himself. I would recommend this gentleman to anyone who has issues with Gas appliances.

I called Abri , on the 4/03/2025 and the receptionist Molly was polite ,well spoken and so very helpful it was a pleasure speaking to her if Abri employed more like this lady as she is a flagship to Abri .

I needed a new shower unit in my wet room and when Jake arrived he fitted the replacement very quickly and then took the time to explain to me how it worked as it was different to my previous one. Jake was very personable and as a wheelchair user I felt very cared for and positive about the whole experience.

An on going issue with my kitchen light. Andy replaced the whole unit for a new LED one. He was swift, professional and courteous, excellent service

I phoned and spoke to Laura, who treated me with courtesy and answered my questions positively, when I came off the phone I felt that I had been dealt with very professionally ,

I had a problem with my heating before Christmas that was difficult to resolve, the operative Abri sent worked extremely hard to make sure he got the heating working so we had heating over Christmas. The follow up appointment made after Christmas to change the radiators was done by the same operative along with two others to ensure the system continued working as it had. They worked very hard all day to complete the job and were polite and reliable. They left my property as they found it, leaving no mess at all. I’m extremely happy with how Abri handled the issue.

The people who pick up the phone are always kind , and achieve what you ask of them promptly and professionally, thank you

I have had?excellent response from all of your staff From reception?to?offices.. Find you ready to help?with any enquiries