Did a great job

I needed the flush on toilet seeing to and a badly dripping tap in kitchen fixed. As not seen as an emergency had to wait nearly a month for an appointment. However once Mark came on the day they were both quickly fixed. He was polite and efficient.

Like a breath of fresh air. They come promptly at convenient times such as school run hours and very easily booked. When they arrive, they are prompt and very friendly. They make you feel like nothings too much bother and I have every faith that they will work to a high standard.

Mathew fixed the electrics in my kitchen very efficiently and was very friendly and helpful.

I've never had a problem! Everyone I've ever spoken to has been friendly, helpful and always polite, no matter what the problem/fault has been! Solving any problems,has been dealt with quickly, efficiently and very professionally ! Couldn't ask for more! Keep going. Very much appreciated!

Abri operators always go out their way to carry out a job, completing it so the clients safety is a top priority as well as using their expertise to advise clients what needs to be done etc. Darren the operator carried out the job rather than coming back which was very handy and Lucien, he will thoroughly carry out each job and put in jobs that need attention too. He doesn’t just do the work and leave, he will only leave when he is 100% satisfied with the work.

I've been in this house with Abri (previously Yarlington) for many years. I can honestly say, that the customer service is outstanding. Every time I call, whoever I speak to is lovely. Whenever I need a repair, the repair team are great. Recently I've spoken to Michelle and Carla, both were really friendly, engaging and helpful. I also had a heating engineer out today (3/1/2025), I can't remember his name but he was great. It was a minor problem and I worried I was wasting his time, but he reassured me, sorted my minor issue and again was super friendly and helpful. Overall Abri is very good landlord.

After coming home from work and losing all power on a Sunday my first thought was 'what now'. I rang the Abri ooh team, the first person was very reassuring and I had an electrician at my home within an 45mins. He immediately found the fault but unfortunately it was a network issue and not one Abri could resolve. But he made some calls and within an hour SSE had arrived, in total I was off for only 10.5hrs, and that included having to dig to the main cable and repairing it!! Superb response and service from all. Many many thanks.

Rich the electrician from Abri was amazing. He was very helpful and courteous when he came to fix a light switch. Can’t fault his work. Thankyou

Issue: toilet cistern constantly filling with water. Repair carried out successfully, new filter replaced and issue resolved. Marked down 1 star as I had to ask repair technician to take off his shoes as recently new carpet fitted. Otherwise he was pleasant, friendly and professional.