They took a while to come out as it was raining a lot and everyone was calling about their drains. But the engineer that came was totally amazing. Fixed the issue straight away and then provided a diagnosis of some issues for United Utilities. Top rate!

Called out metro rod 3 times in 3 weeks due to a blocked drain from kitchen sink to septic tank about 4 metres. Turned up on wrong day initially but paid £114.Following week same problem but after negotiation paid another £57. Called out again this week where a large fat ball was removed that had obviously been there a long time and charged over £100 again. Should have happened first time!!

This feedback is for Metro Rod Southeast. Metro Rod was a claimed from my home emergency, L&G insurance. I like to say “Thankyou” to the lovely lady (I am sorry I didn’t asked for your names) that has answered my calls. She sounds so lovely. She was calm, patient, bubbly and polite. Jack was sent to my home to resolves the blockage (T-junction) from the outflows from the sink and the washing machine. I dreaded using my washing machine, every time I used the machine, the water outlet would overflowed onto the kitchen floor. Hip hip horays! No more wet kitchen floor when the washing machine is in used. Jack, thankyou! For me, Jack is very thorough and he is determined to unblock the blockages. He went above and beyond. Metro Rod is very lucky to have these conscientious employees. I am sure it cannot be easy during these difficult (Covid) times. However, to have received a professional and knowledgeable happy plumber like Jack is a relief. I highly recommend Metro Rod (Southeast) and should you need a plumber, I hope Jack is sent to you.

Metro Rod (Bristol). Excellent service, really good advice - not just trying to maximise their work. Darren and Tony from the Bath office were both great. Definitely recommended.

Our Emergency Insurance Service called out Metro Rod to our blocked kitchen sink. Bryan was our drainage engineer and he was professional and knowledgeable. He very ably cleared our blockage and left our property in a clean and tidy condition. Thank you, a very unpleasant job.

Re the Cardiff/Newport service on 01495 305578 for Metrorod. Rang Friday in a panic for a blocked drain and got promised the next day between 12 and 2. Turned up the next day on time and worked hard to remove the blockage successfully. Nicely efficient on the phone making the arrangements and afterwards in making the payment. A fine example of a professional company.

Absolutely shocking service. Metro rod replaced a working and undamaged piece of soil pipe and then filled in the hole, further CCTV evidenced they hadn’t fixed the repair and the repair had been completed incorrectly with the pipe connector blocking the pipe. They returned and dug everything up again and said it was done. Two days later all the stones left in the pipe created another blockage further down the line. Additional cost to get it unblocked. Guy sent to fix the repair had been informed to drag the job out to justify the cost. Tarmac used for repairing driveway was only suitable for small pot holes and not large areas. No surprise that the area repaired now sunk. Please shop around and don’t use Metro rod, worst experience of my life and nobody willing to discuss the issue either.

Quick response after I emailed them. Joe the plumber turned when he said he was going to and did a superb job to clear our drain. Thank you again Joe

We had a new domestic sewage treatment plant an soakaway installed. Metro Rod Swansea were not only great value but did what they said they would do at the price they quoted and within the requested timeframe. We couldn’t be happier. Thank you Metro Rod!!! Very highly recommended

Can you please do the people of Trethomas a favour and tell the driver of LC70VXL to stop driving over and cutting up the turf of the common green space? Given the amount of money spent on regular upkeep and maintenance of the green so that it can be enjoyed by the residents and children of Trethomas it would be much appreciated.