We were recommended Metro Rod after being let down and over charged by a competitor. I called Metro Rod on Friday afternoon, was offered a next day appointment with a fantastic, professional and informative service from a lady called Rachel. I was told they could solve the blockage within an hour, I was previously told by the competitor, this would be a 2 man job and had at least a 2 week wait, I was quoted £480. Metro Rod, charged me £95 plus VAT. I couldn't recommend Metro Rod enough and I will most definitely be using their services again.

We used Metro Rod as commercial client to survey the existing drainage in a building. For which we have been having problems to identify the real location of the existing runs and dimensions. The engineer Barry attended to site, and quickly and proactively identified the runs and helped us to identify the way the system works. Helping us to save money with costly modifications and new works.

We used the Macclesfield franchise to carry out a comprehensive survey of our septic tank in preparation for the sale of our house in Cheshire. The engineers were efficient and friendly keeping us fully informed of what was involved in completing the survey to the professional standards required. We would recommend them without hesitation and will use them again for drainage surveys of the house we are buying locally. Mr & Mrs Imrie

We had 2 blocked upstairs toilets. John from the Exeter branch came round promptly and soon found the blockage by putting a camera up the pipes (it was a bird's nest!) We have had problems in the past with these toilets and no one had done a thorough enough job to get to the bottom of it, so thanks John!!

Found toilet blocked on morning of 6 Jan 2021. Called Metrorod and John arrived early afternoon with phone call giving 20 min notice. He found the item blocking the external drain and fixed it within 1 hour. Could not have expected more. Derek Exeter.

We had a problem with the toilet cistern. The plumber Mark Foster, Metro Rod was very good, polite, efficient and proactive. Would definitely recommend! The task in question was quite tricky to access. He took his time to resolve the issue.

New Year’s Eve 4 pm and drain blocked so no toilets /bath / shower I contacted a local drain person Unfortunately he was in isolation because he was positive for Covid . Thankfully he recommended Metro Rod Fully professional service Engineer arrived before 6 (coming from another job miles away ) and sorted by 6.30 Huge Relief and Thanks Mikey for a wonderful job Price was very reasonable especially considering it was New Years Eve

Great Service, came out New Years day within 3 hours, and sorted the problem out very quickly and professionally .

John came to our house in Exeter giving great customer service and going over and above. He resolved the issue and gave tips on how to prevent the problem happening again. Couldn’t have asked for more from him. Thanks John

Mickey was absolutely brilliant. He was well mannered, efficient and friendly. Thankyou to Mickey and Metto Rod for such great, efficient service.