Honestly this company gets worse and worse. Despite cancelling their “vip membership” they proceeded to take my money a month later. Their customer service is shocking, they will avoid your concerns, fill emails and messages with text that they copy and paste over and over. I doubt that they read and understand emails entirely. In simple terms they want your money and don’t care about anything else. They don’t listen and will avoid giving you your money back at all costs! My fight for my money back continues, avoid this distress and use another company that actually cares about their customers.

The unclear VIP savings promotion was confusing and hard to navigate. Once you were aware of it you were already in. I only noticed I was paying a monthly subscription when I checked my bank statement. Sending an item back took over 10 days to replace the credit on the account and only when I contacted Fabletics, did they make an excuse of a problem on their end. Then when trying to use my credit they again make it confusing to use the money they took from me. Instead trying to get you to reactivate the VIP membership offer to apply your credit. Which you do not need to do. All in all, a very disappointing experience shopping online with Fabletics. Which is a shame as I really like the products and their quality. It will be a long time before I think of returning as a customer.

Browsing their website to find some running gear, 2 for £24 came up, so i thought i'd give them a go. Probably the best running shorts i've bought in a long time!!! I've appraently signed up for their VIP memebership and are going to take £54.99 a month from me if i keep the account active so my 2 for £24 shorts all of a sudden become 2 shorts for £80! I have managed to cancel my membership whilst is really disappointing, their clothes are really comfy. Please just make this a normal website so we can purchase as and when we want, without the fear of a £54.99 coming out randomly! Its very deceiving.

Best leggings I’ve owned and I’ve owned a lot! I wear Fabletics leggings for every day wear because they are so comfy.

I have 2 member credits on my account. I am serving in the military and could not skip the months due to work commitments. When I got back they told me I could not get a refund due to me reaching a refund limit ?! How is that even a thing ! Outrageous the fact they won’t refund me, I just want my money back and to close my account.

Wish they stocked more of the items they know will go OOS more often. As a tall woman I find that the 'Tall' in their bottoms is almost always OOS, and with no knowledge on when it'll be back in stock it leaves me to search through alternatives in order to make do

So so gutted! Ordered two pairs of leggings and was so so happy when they arrived. Quality was amazing and when I put them on they were by far the most comfortable leggings I’ve ever worn. But within an hour of wearing they started bobbling. Not just between the legs but on the side and on the bum. And that’s just from sitting in a normal chair. It’s so annoying as they have everything going for them but now look old and tatty where only worn once.

Shocking customer service

Really easy to navigate website with all the answers to any of my questions.

Referral link does not work Site has poor UI experience, slow loading, laggy.