A lot of my research is Ireland and there's not a lot

Charged my credit card right away. Every search said ZERO results even though I had exact information. Only info was from U.S. Census. Waste of money

Very good. Especially newspapers.. Have discovered lots of items I never knew of and look forward to discovering more.

Signed up in July 2018 for 1 year. Did not realise that I was by DEFAULT on autorenew - nice move eh? So another 1 year was automatically taken 12 months later. I only discovered this when I went to look at a new trial this month and discovered I had already been paying for this since last July! I am not able to delete my credit card details from their system either - there is no option for this you can only add an alternate card(!). You could argue that I should have read the fine print in my original registration but automatically putting people on auto-renew is dishonest in my opinion. I had to actively find the switch to turn off auto-review. Its not a customer-friendly move, its a revenue maximising move decided by someone in the company who does not have the long term reputation of the company in mind. Last point, this "feature" of no provision of a mechanism for removal of a credit card (as I do not trust the company not to charge me again) is really irritating. @Update: You can see the response from FindMyPast. I will use their "Contact Us" service and see where this goes

I initially chose the Plus program, which was adequate for my needs. When I checked out on the website, it automatically switched to the higher Pro Level. I contact support to correct this and the representative told me that the system provides a confirmation before money is taken. This was completely incorrect. The confirmation only appears after the account is charged and doesn’t allow any correction. Poor system and even poorer service. It seems improper for a business to automatically select the most expensive option, rather than allow the customer their choice. Findmypast basically told me tough luck, we already got your money. Buyer beware!

Great source for genealogy, especially if you are interested in Ireland and UK

Generally very good. A quibble would be that when a search date/s is put in it also brings up many references outside the selected timeframe. eg asking for +/- 5years can bring up scores of items outside the selected years. Very annoying and time consuming. Otherwise, pretty good

Not in the site long enough to give a thorough review. I seem to keep going back to the Irish Census 1901,11 and Irish Geneolgy.ie

VERY DIFFICULT TO FIND INFORMATION

Buyer beware!! I have not used this service for over 12 months and do not have a subscription. However they have illegally debited my credit card for $206. When I contacted them to investigate they couldn’t tell me why? Just keep asking for my card number. My recommendation is to stay well away from this mob!!