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5 stars
Efficient service. 5 star communication and swift progress. Application to mortgage offer in 5 days.
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I met the Chartwell team through work a…
I met the Chartwell team through work a few years ago and have always been impressed with the service they offered to my clients. Having now used them personally for a re-mortgage I can more confidently recommend their services. Matt Jarrett listened to and understood everything I needed from him! Superb service from start to finish.
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Absolutely spot on service
Absolutely spot on service. They found me a great deal beyond my expectations. Money well spent and a very happy customer.
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Excellent customer service
They took the time to go through my options and explained everything in plan terms. They were both professional and friendly. I trust their guidance. They they found me a great deal and as a result I have saved time and money. Took practically no effort at all to set up and all the leg work is done by Chartwell. One happy customer!
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Great company to work with and went…
Great company to work with and went above and beyond to get everything sorted when we had issues with the lender and solicitors. Good work guys keep it up.
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I found Chartwell to be a very…
I found Chartwell to be a very professional company. They took the time to explain everything taking time to get the full picture and make recommendations based on the information given. Would highly recommend them.
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The best in their Business!!!!
I'll try to keep it brief but it's difficult when there is so many good things to say. We have used Chartwell Funding a couple of times as our circumstances had proved tricky for other mortgage advisors, but not Chartwell. They have always made us feel at ease about our situation and they have tackled every hurdle thrown at them (and believe me there were many this time around). But despite our difficult situation, we were never made to feel that it was an issue or that problems couldn't be overcome. We felt safe in their hands and in these trying times, during a pandemic and being self employed in an industry hard hit by the pandemic, their positivity, confidence, knowledge and expertise were very reassuring. We were kept in the loop at every stage, you don't have to chase them for answers and they responded quickly to any queries that we had. They go above and beyond! Matt is great, very down to earth and he always takes the time to explain things in layman's terms rather than trying to confuse you with mortgage jargon, which means you actually understand the process rather than putting the phone down feeling baffled. We have been and will continue to be returning customers for all of our mortgage needs. Well done and thank you again for everything
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Highly Recommended
Thank you Simon and Keris for all your help getting us over the line. Some Mortgage providers can take a while to process applications. However, with Keris, who was our Case Manager, we were kept informed at every stage. Keris was helpful, responded very quickly when we had a query and went over and above so many times. Needless to say, the mortgage offer came through and we completed on time, and I can honestly say, without Chartwell and Keris, that would not have been possible. We will be forever grateful. If we need a Mortgage or Remortgage in future, we shall definitely be going back to Chartwell Funding. Thanks A Happy Client
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Having used Chartwell for the 2nd time
Having used Chartwell for the 2nd time. Duncan and his team have been excellent. Highly recommend
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Tristan was amazing at Chartwell
Tristan was amazing at Chartwell. He helped me so much and was really open and honest about everything and educated me so I could make the right decision. As a first time buyer I was clueless but he was really patient and helpful. Very smooth process and would definitely recommend.