So much useful information on the website. I hired a nappy kit and it arrived in good time, the nappies are good quality and the ability to hire newborn nappy kits is so useful as birth to potty nappies aren’t brilliant for newborns. The standard hire period of 3 months is spot on. All the relevant information on caring for the nappies is in with the kit. Really pleased with the service all round. Thank you!

Excellent service. Super fast delivery. Very competitive prices.

A great service with very honest and sensible advice regarding products! I’m very glad it is still available as I first entered the world of cloth 9 years ago through advice from this website. And finally getting to use my nappies again! Thank you

Great product & a lovely website. Good advice & I love how they look after their staff.

Fantastic customer service and support. Highly recommend if you are starting your reusable journey.

Very good costumer services

2nd purchase with the Nappy lady and very happy with my purchase.

Great :) will use again

Excellent service from start to finish, was a bit sceptical about trying washables but they work as they're meant to. A bit pricey if you're looking to switch from disposables completely right enough.

So glad I found The Nappy Lady website, it’s been fabulous, a complete one stop shop from the start of my reusable nappy research to supplying everything I needed at a brilliant price. The Nappy Lady’s advice questionnaire was such a good start for me, so helpful and informative and simple. I’ve read every beautifully presented pdf guide, all the advice pages on the website and watched the videos on their YouTube channel. Thank you so much, there was a point where I decided it was too difficult working out reusable nappies and I was going to give up on the idea, but then I came across the Nappy Lady’s website and it made me so happy to fathom everything out and I was able to kit us out and have confidence for our reusable nappy journey. 9 days till little one is due and can’t wait to start using the muslins and terries :)