Great service, helpful informative advice and brilliant products. The nappy recommendation questionnaire gave great suggests and the zoom demo was fantastic.

Firstly The Nappy Lady offers a free information booklet with options for you based on answers to a short questionnaire. You can either fill in as much or as little as you want and they will still send you the best information they can offer. Once we had the information, we had as much time as we wished to go through and study ourselves, without continuous emails from them pushing us to buy, which was a really nice touch. The information on their website, with the numerous videos are excellent and finally once we decided what we wanted to order, the items came extremely quickly and well packed. Would definitely recommend, particularly as they are very well competitively priced, highly knowledgeable and fast delivery. Its well worth supporting a smaller business than the larger ones, especially when they are basically the same cost, better quality and sometimes actually cheaper!

Excellent service, speedy delivery and "the Nappy Lady" was more than happy to answer any of my queries in a promptly manner. I would definately recommend

Haven’t used the product yet but purchased due to the information provided on the website. Came quickly via post, will use TNL again.

Thank you for such a detailed/ full of info reply to my questionnaire- it really helped to point me in the right direction & understand all my different options. Oh and the YouTube videos are great xx

The vest extenders are perfect. Feel silly not buying them sooner!

Great advice, they really take the time to help you. Very impressed, will be using them for my nappy journey!

As a newbie to cloth nappies- great personal advice through use of questionnaire, although I would’ve liked to see an option for all in ones (not just wrap option), just as this personally appealed to me to try instead. I love the videos on some of the nappy types though-very useful!

Fast dispatch and delivery. Great products and pricing. The extra information and advice on the website is really helpful too.

The Nappy Lady provided fantastic service from beginning to end - personalised advice, free video calls for demonstrating differerent nappies and follow up email service for queries after. Delivery of products was extremely quick and I love that the absolute minimum of packaging was used. Pricing perhaps initially seems high but with all the additional support and help and excellent customer service I wouldn't hesitate to recommend.