Fantastic advice to get me on my reusable journey, all going well so far. The website made ordering very easy and my products arrived quickly. All top quality and the nappies are a great success!

Good range of products, reasonably priced delivery

Great website resources and a smooth process when using the shop. Thank you.

Extremely helpful service. Recommend watching the YouTube videos, really clear. Also the advice service is really prompt in response time and detailed, thank you.

A Brilliant service. The questionnaire I filled out and tailored response I got back really helped me plan and understand how it all works. The price was extremely reasonable and the speed of delivery was rapid, I could not ask for more.

Order came within suggested time. No unnecessary individually wrapped items. Ordered wool cover which had details on care. TNL gave frequent updates on status of order and answered questions on reuseable nappy usage quickly. I would recommend services for anyone considering reuseable nappies.

What a fantastic service. Incredibly helpful advice was given, which helped us make initial purchases, to ensure we were ready to begin using reusable nappies with our newborn. The world of reusable nappies can be overwhelming and the breakdown of what we needed to buy to get started made us feel prepared. We have since used the site to top up our stock and have been really happy with what we have received. x x

The Nappy Lady has been so helpful answering queries and offering advice, always with a very swift response via email. The nappy demonstration videos and guidance on washing nappies are also really helpful. The advice feels honest, from real people who have used the nappies themselves. I have been really happy with my purchases following their advice, which has responded to my specific priorities. There is no obligation to follow the advice and it doesnt feel like a sales pitch. The prices are competitive too, especially if you take advantage of special offers. My favourite nappy discoveries: Disana wool wraps, and Bubblebubs BIGs (which I would not have looked at without The Nappy Lady advice - so soft and size completely fluid as uses nappi nippas). Also can't resist the designs of Bare and Boho - and looking forward to trying these out.

Excellent selection of products, lots of information on the website!

Fabulous service from nappy questionnaire to delivery! I had no idea what I was looking for but the nappy lady and her team have a wealth of knowledge. The delivery was sooner than quoted and the products beyond soft and fluffy! Will definitely be using again. Thank you! Xxx