Fantastic service and very quick delivery- will definitely use again!

Having spent ages looking for the right ‘nappy’ for both my 8yo (needing bedtime help) and my 5yo (also a deep sleeper who can’t kick the habit of wet beds....) I came across the nappylady website. Tempted by the more expensive night time pants/nappies but without trying them out I opted for x2 of the less dear ones. They are great - we still get some damp sheets sometimes but I am hoping that the sensation of feeling wet rather than dry (as with disposable night nappies) will help a bit.... and keep costs down! Fast delivery before Christmas, thank you.

Just ordered 3 more of the reusable bamboolik Velcro panty liners, I originally ordered two to try and I'm so pleased with them I have ordered more. I have searched everywhere online for reusable everyday liners and they are always too uncomfortable. These are the first ones I've tried with Velcro that are really thin just what I need, brilliant service as well they were delivered within 2 days of my order thank you so much!

Good choice, swift service. The hemp boosters allow the night nappy to be super absorbent and slimline

I used the free personalised advice option on the website which was really helpful! The products I ordered were all competitively priced and arrived fast in perfect condition. Will use again if I need any extras.

Easy website to use. Quick delivery. Plastic free packaging. Would recommend and would use again

A very quick and efficient turnaround from order to delivery, well packed. The website has an amazing (to the point of slightly overwhelming!) choice. This is my first try with cloth nappies and i hope with access to the quality of products stocked and the support networks available from The Nappy Lady that I will be able to rasie my second baby without contributing to the increased waste and environmental burden that disposable nappies brings. Thanks!

After a mess-up in the postal address (my bad!), the customer service provided by Anna was 6 stars out of 5: she was responsive, helpful and got things sorted in the most friendly manner. The products were well packed and shipped quickly. As we haven't had a chance to use them yet I won't comment on individual items but everything looks like great quality.

Quick and easy transaction. Lots of choice on their website.

Always very speedy service.