Great customer service
Really pleased with my service from the nappy lady - I didn’t know where to start with cloth nappies and she gave some great tailored advice so I now feel like I have a headstart for once the baby arrives. I ordered some of the pieces she recommended and am really pleased with them. Would definitely use the nappy lady again in the future and have already recommended her to friends.
Great advice
Great advice, very responsive to emails and speedy delivery.
The nappy bag we ordered is sturdy and…
The nappy bag we ordered is sturdy and looks great, it also arrived very quickly !
Expensive but do the job really well
Great advice helped me understand cloth nappies as I’m a complete newbie! My only disappointment was that I couldn’t apply my questionnaire discount to my purchase. The nappies themselves are very bulky but I expected that and it doesn’t bother my toddler at all. She loves the unicorn print on her “night time pants”. They leaked the first night but I think that was due to her sleeping over 12 hours! Since then we’ve had no leaks. Bedwetters pants are expensive but they do the job really well and as they are a pull up style I’m hoping once my daughter starts going to the toilet in the night it will be easier for her to pull them up and down. Overall I’m really pleased with my purchase.
First time ordering
First time ordering, have wanted to for ages. Happy with the products and service. Was notified throughout about the delivery of my order and came quicker than I expected! Thanks! I also have been viewing the videos on how to fold the terry nappies which is super helpful.
Great options and service
The nappies arrived very quickly given the circumstances and everything was present and correct. The site is great too, with so many options and lots of advice.
Have ordered twice now from the nappy…
Have ordered twice now from the nappy lady and been impressed both times with customer service, easy navigation of the site and quick delivery. Thank you very much
Clear information about the product…
Clear information about the product helped us choose the right product.
Good experience; poor stock awareness
Useful advice. Order fulfilled in good time. However, both systems advised were not in stock, which was a disappointment.
Great service
Great advice before purchasing, happy with the products and resources on the website to navigate something which can feel like a minefield!