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S

15 January 2021, 21:31

  • GB

Great customer service

Really pleased with my service from the nappy lady - I didn’t know where to start with cloth nappies and she gave some great tailored advice so I now feel like I have a headstart for once the baby arrives. I ordered some of the pieces she recommended and am really pleased with them. Would definitely use the nappy lady again in the future and have already recommended her to friends.

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Jana

15 January 2021, 19:33

  • GB

Great advice

Great advice, very responsive to emails and speedy delivery.

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Eileen Kay

15 January 2021, 19:19

  • US

The nappy bag we ordered is sturdy and…

The nappy bag we ordered is sturdy and looks great, it also arrived very quickly !

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Adele

15 January 2021, 18:52

  • GB

Expensive but do the job really well

Great advice helped me understand cloth nappies as I’m a complete newbie! My only disappointment was that I couldn’t apply my questionnaire discount to my purchase. The nappies themselves are very bulky but I expected that and it doesn’t bother my toddler at all. She loves the unicorn print on her “night time pants”. They leaked the first night but I think that was due to her sleeping over 12 hours! Since then we’ve had no leaks. Bedwetters pants are expensive but they do the job really well and as they are a pull up style I’m hoping once my daughter starts going to the toilet in the night it will be easier for her to pull them up and down. Overall I’m really pleased with my purchase.

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Emily

15 January 2021, 18:42

  • GB

First time ordering

First time ordering, have wanted to for ages. Happy with the products and service. Was notified throughout about the delivery of my order and came quicker than I expected! Thanks! I also have been viewing the videos on how to fold the terry nappies which is super helpful.

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Laura Weeks

15 January 2021, 18:36

  • ES

Great options and service

The nappies arrived very quickly given the circumstances and everything was present and correct. The site is great too, with so many options and lots of advice.

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Jodie Barden

15 January 2021, 18:14

  • GB

Have ordered twice now from the nappy…

Have ordered twice now from the nappy lady and been impressed both times with customer service, easy navigation of the site and quick delivery. Thank you very much

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LB

15 January 2021, 01:57

  • GB

Clear information about the product…

Clear information about the product helped us choose the right product.

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Yaroslav Walker

14 January 2021, 21:29

  • GB

Good experience; poor stock awareness

Useful advice. Order fulfilled in good time. However, both systems advised were not in stock, which was a disappointment.

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Emma Gleicher

14 January 2021, 21:25

  • GB

Great service

Great advice before purchasing, happy with the products and resources on the website to navigate something which can feel like a minefield!