Great customer service. Fast response times for any questions you may have.

I was with Shoutcast previous to finding Radio.co and i must say everything has been a great experience from the ease of use of the system to the Support. I am glad a made this switch. frfr

Great customer service untill it's money related

Greetings, so far I am not having a good experience with radio.co, but I will not give up. First issue the time zone keeps me from having a one on one conversation with radio.co. I am willing to accept a call based on their time zone but I have not received even an attempt from radio.co to call me. Second the site does not update right away. I had to wait when I made a purchase to have access to the programs for my radio station. Last, they ask if you need help but there is no one available to help. In a scale from 1-5 radio.co gets a 2 1/2 for now. I am not giving up I have already invested and am not a runner or quitter. I hope and pray this gets better.

hello radio.co I was very happy with radio.co before. two days ago, I found out that my account was deactivated and I activated it quickly . my criticism or complain is I m sad of this radio because I have been sending email for two days, but no one answers me yet. and for your information I have a high cost every month for the radio apps , website and server together and I expect radio.co to answer my questions quickly or after 24 hours' as you mentioned before ,but still I didn't receive any answer so please answer my questions regards javad

I have to say, after using a few other suppliers to provide my radio station, that didn’t have some the features (relaying other shows and the quality scheduler) and poor customer service I found Radio.co best decision ever made fantastic ! Great customer service and excellent help videos cannot recommend enough you won’t regret it Harlow Internet Radio

Hi Pete. I would like thank you for your quick and professional support. Everything goes smoth - so in Friday there is no better sound like that :)

EDIT: This is my humble apology to RadioCo. Yes, indeed the answer to my issue was in your help section, right next to the statement that says “for advanced users only, if you’re new be aware”. I read this paragraph twice and sank in my chair. The answer was there all along. My only excuse is I created my own problem, then went into blind panic ‘what happened help me’ mode. Once this separation rule was fixed, my tags all responded correctly. My apologies to your staff for the multiple messages I sent in while in my frenzied state. Thanks. I'm one guy running a station for 22+ 'curators' on our community radio station. I can't be at the mercy of babysitting software all day and night. I needed a platform I can trust to work so I can still step away and have a life. While I had a bulletproof test for a couple of weeks, I made a setting change the day of my launch, and all my playlists wouldn't respond to the tags. I admit I was under a lot of duress that day as the one thing I had promised this service wouldn't do..it did. It played a curators debut show I had loaded up10 hours before it was scheduled to broadcast as the system was on shuffle. I'm thankful for the help in fixing this setting. I guess my only beef would be a better resource to have known the setting change I made (separation rules) would mess with my playlists. I searched the help sections, watched videos, and as you guys know, bugged the hell out of you for 2 days trying to find out what happened. I'm real happy things are back in the saddle again. Again, a user group, or some resource where I could have gone for a quick answer to my issue instead of being at the mercy of the support team, (which seems to be WAY out of my time zone) would be a great addition. And if there is one, please help me find it easier! I tried to troubleshoot so much on my own, not realizing it was my own settings that had created this issue for me. I'm hoping to be giving you guys my money for years to come here, and to have things run right for me. Unlike my past experience with RadioJar. Ugh. Brutal. Thanks again from Edmonton, Alberta Canada.

I worked with Pete on our app development. He was FANTASTIC! He was early to our online meeting, got the appropriate information and we were off and running. The turnaround time was quicker than anticipated. He really made the experience great!

I Am Totally Satisfied!! Pete was very helpful in getting my authentication process completed at this stage. He was very knowledgable and thorough, and another shining example of the great customer service I have received from radio.co! I will highly recommend radio.co to friends, family, and hey, even my enemies (may they be few!🤞) because EVERYONE deserves the kind of service I received here today.