Very helpful and stress free booking
Jim was very helpful and made the booking so easy and took the worry and stress away from us. He gave us options that we could choose from after getting the ideas and dates from us. He was easy to contact and very amenable to our requests.
Holiday of a Lifetime
Holiday of a Lifetime! 12/11/2023-12/12/2023 We would like to say thank you to David Taylor for all the arrangements made for our Holiday of a Lifetime. We appreciated all the help and questions answered prior to our trip which made our trip and all the places easy to follow on a daily basis. All the places we visited in Singapore, New Zealand, Australia and Bangkok were absolutely amazing and the scenery was breathtaking! We would recommend Travel Nation to everyone.Our experiences were beyond expectation and we cannot thank David enough.
Excellent support from Travel Nation…
Well planned schedule by Travel Nation & Scott in particular. Considering it was not a straightforward itinerary it all went like clockwork due to the great support from the agents in Cook Islands and Polynesia.
Dear Readers,We are Devon Hoteliers and…
Dear Readers,We are Devon Hoteliers and were recommended to this company by my brother, when we were planning our extended winter break to the Far East. Our flight is with Sri Lankan airline on the 7 th Jan 2024, but they seem to be either incompetent or have a skeleton ground staff, when booking flights and seats on their schedule flights. So when they changed our seats, which we paid extra for ,it was nearly impossible to contact them to correct this error. It took Travel Nation many weeks and an addition expense, which they kindly incurred to get our seating mistake corrected,for which we are most grateful. They went the extra mile for us,where perhaps other travel agents would not have and there persistence won through in the end. Whilst any airline can change seating arrangements at their discretion ,even if the client has paid extra for specific seats( this is covered in their terms and conditions) It is unforgivable for Sri Lankan Airline to take this action without informing us or Travel Nation and as said it took weeks to finally resolve it at the 11 th Hour. We understand that this airline are state owned and suffered considerable during the Covid years where many staff were layed off and the result has been their lack of communication and bad PR which is not conducive to productive business. I have therefore found the contact details of the CEO for Sri Lankan Airlines and will be bring this matter to his attention ,because we feel that they have treated us their clients with arrogance and contempt. Thanks to Travel Nation they were successful in resolving this matter to our satisfaction.
Worth it for a round the world trip
We booked a round the world ticket with Travel Nation, and were satisfied with the service. I think it was definitely worth it price-wise to go through them, rather than book independently. The staff was very available, reactive and friendly. On the down side, it is less convenient in terms of flexibility. Any change in tickets is quite pricey, as the fee to change is pretty high and you pay the difference in the ticket price on top of that. The reason I am giving 3 stars is that we were disappointed in terms of advice given when planning the trip and our destinations. We ended up changing the order of the countries to visit in South America after realising it made much more sense season/weather wise, which ended up adding quite a bit to the total price. We would have appreciated advice on that when booking, to avoid the additional costs.
We had a trip-of-a-lifetime
We had a trip-of-a-lifetime, 5-week road-trip holiday to Australia. I have used Travel Nation several times before, and this time they did another great job, finding the most cost-effective Business Class flights and organizing all the hotels and a hire car. Chris, in particular, was so helpful, giving us useful alternatives, managing a couple of changes before we left, and sorting out a hotel booking problem on arrival at our stopover in Kuala Lumpur (someone at the Malaysia end had cancelled it!) We will definitely use Travel Nation again.
Amazing once in a life time holiday!
All the booking and arrangements made by David Taylor from Travel Nation were exceptional and the itinerary which he put together was perfect. The holiday exceeded our expectations on all levels especially the tours, excursions, hotels and flights. Absolutely everything was amazing about this once in a lifetime holiday to Singapore, New Zealand, Australia and Thailand. As it was planned so well by David right down to the very last fine details it made our holiday a fantastic and very memorable & wonderful experience. David was extremely helpful and gave valuable advise as he shared his own knowledge and experience of the destinations and tours for this type of holiday. Throughout the whole booking process he discussed everything at every stage and made changes to accommodate our budget and length of the holiday. We had an amazing holiday and a massive thanks to David at Travel Nation.
Perfect service
I used travel nation for my first solo travel trip and they were amazing! Adam was incredibly helpful and so efficient, he was really responsive and honest and gave good advice and recommendations for my travels. He managed to help me save so much money on flights but also made sure my they were all at convenient times and airports etc. All around a 10/10 experience with them!
Absolutely brilliant
Can’t fault them at all . Travelled from the Cook Islands to perth and Adelaide and then drove the great ocean road to Melbourne. Was meant to be going to cairns but everything got cancelled and they were absolutely brilliant in diverting me to Brisbane instead . Organised all the flights and the accommodation and the onward flight to Sydney . Thanks Clare and Chris for all your help . So pleased I booked through travel nation you’ve been an absolute pleasure to deal with and I’ll highly recommend you to everyone . When you need them they are really there to help. Thanks again Anna
Around the world in 30 nights
Around the world in 30 nights, everything came together superbly. Fantastic trip put together by Scott. Planes,trains,boats,Tuktuks,rickshaw,bicycle and loads more. Fantastic hotels, great food and little Rose!