My Christmas 2019 trip was my second…
My Christmas 2019 trip was my second round the world trip that I booked with travel nation and it was just as good as the first trip. They are a credit to what they do and cover all areas in such an organised way as if they were on the trip themselves. The agent I have dealt with Adam Smith over the last two years is spot on with what he does and is a credit to he's company. Roll on the planning for my 2020 trip.
Book it yourself!!!!
Book it yourself!!!! We used Travel nation for a once in a lifetime trip to Florida. Our requirements were simple, Two families of 4, for 3 weeks. 1 week in Clear water, and 2 weeks in Orlando, with tickets for Universal and Disney with car hire. They provided competitive pricing compared with Virgin and BA, and felt like they knew what they were talking about. We were wrong. We felt that they provided cheap pricing to win the business, then hit you with the real charges. Flights quoted were anticipated at between £600-£700 per person, when they came to ticket them, the price had increased to £1,300. We ended up booking directly with the airline in the end at £1,050, but we are now already £400 per person over original budget. Week one - Arrived at the airport to collect our "full size" cars that were supposed to each accommodate four people and four suitcases, we couldn't get our cases in so had to upgrade one of the family cars to a larger vehicle, another additional cost incurred because Travel Nation quoted the cheaper option. Week two - "Executive" villa was to accommodate 8 people. It had enough beds, but not enough seating for the families to eat together. They should also remove the "executive" from the title, it was quite old with lots of broken items, and had not been cleaned. Week three - The best week, but this was a result of Disney doing such a great job. From a Travel Nation perspective, we had challenges with obtaining fast pass information from the agent prior to arrival, and ended up having to work directly with Disney, again, no value from TN, and additional costs phoning international. If you choose Travel Nation, add another 20% to cover the inevitable add ons that come with booking through an agent that quotes cheap in order to win the business.
Great
I googled the flight myself as the option they gave me has an awkward flightime and they told me there is no other option when there was other better option. They did offered me the cheapest option and helped me find a flight that is the most suitable for me. A bit slow in replying sometimes, but tolerable.
All in all great
All in all great. The could be a bit quicker at replying earlier on in the quotation period. At times I wasn't sure if anyone was actually working on it. Then again I was pretty awful at replying too!
Definitely recommend Travel Nation 100%
We have used Travel Nation for several years now to visit our global family. We have been fortunate to receive excellent advise and attention from Jim Faulkner. And would recommend Travel Nation to everyone traveling near and far. They not only book your flights but continue to support and advise you throughout your whole journey.
Fantastic company
Just like last year, Ruth has been very helpful and helped us with our selection For our holiday this year. There is no doubt travelnation will always be my first point of contact when planning a holiday. Can’t wait until the end of July now. Thank you Ruth (and Claire).
A second extended trip organised with Travel Nation
Travel Nation helped us put together a 5 week trip in 2020 to north west USA and Canada and we are looking forward to this immensely. Previously they organised a 6 month round the world trip for us.
Chris does it again
As usual, Chris West and Travel Nation do the job with excellent customer care and efficiency. Thanks for making our holidays so straightforward.
Always great service from Annette…
Always great service from Annette Morrisey all quotes delivered promptly also fantastic prices obtained.I will always use Travel Nation