Me and my girlfriend have been in contact with David Taylor since March 2019 where he helped us plan a 6 month around the world trip. From day one the service has been amazing! He made such a big trip a lot less stressful by being so organised! When covid hit he got us home from Australia with no problem at all and in very quick time. Since then he has worked tirelessly for us in trying to get refunds for our unused flights, something he has gone the extra mile to do. He has managed to get us refunds for some of our unused flights which we are so grateful for! David and travel nation have provided us with the best service we’ve ever had and we’ll 100% use them again for a future big trip.

Ordered a trip from Norway to Sydney (r/t), business class for my daughter and me, with Singapore Air, Jan/Feb. 2020. Our contact person was David Taylor, and he was most helpful in stitching this trip together. After almost 4 weeks in Australia, I left my daughter in Brisbane (studies), and I headed home via SIN. Arrived back in Norway just in time for Covid -19 to break loose..... After 4 weeks of study in Brisbane, my daughter managed to get one of the last seats out of Oz, with Emirates, prior to «shutdown» of Oz. Singapore Air had by this time suspended all traffic to/fro Oz, and my daughter found herself with an unused ticket (business class) from Brisbane to Norway, when arriving back in Norway. After some correspondence back and forth with David, he finally managed to get Singapore Air to refund the ticket, and I just received a mail today that the money is on it’s way! 👍 Based on my whole experience with Travel Nation, and David in perticular, I most certainly will use them again, and at the same time recommend them amongst my travelling friends! Looking forward to next trip! 😎😎

Malheureusement très déçu de travel nation. Voyage annulé du a la pandémie. En lisant les avis je m'aperçois que de nombreuses personnes on été remboursé bien avant nous après plusieurs échange mails et courrier cela fait plus de 9 mois que nous attendons notre remboursement de 7000€+ les avoir d'interjet.(Somme verser initialement 8530.03€) Visiblement nous ne somme pas votre priorité. En passant par Travel Nation nous cherchions la sécurité et un confort mais visiblement pas ! Nous avons eu à faire à plusieurs interlocuteurs Audric puis Sara et enfin Liz. Nous somme conscient que la crise sanitaire y est pour quelque chose mais à un moment donné il faut arrêter de prendre les gens pour des imbéciles. Et maintenant impossible de les joindre par téléphone.

Travel Nation has worked hard to get me refunds for a significant trip that was planned and had to be cancelled due to covid. At a time when they must have been extremely busy and under a great deal of pressure, the staff have been helpful and patient, managing to secure a refund for a good proportion of the costs. Thank you.

Travel Nation organised a bespoke holiday in the USA visiting friends and a trip to New York, for our 40th wedding anniversary which was due to take place in March 2020. At all times they were helpful, efficient and most of all friendly, in particular Claire who managed the majority of the arrangements. Unfortunately a bug named COVID 19 got in the way and the trip did not happen and we went know where! As a result the trip was moved 3 times, but as the COVID got worse in the USA and on advise from our friends in the USA we decided to cancel, reluctantly. Travel Nation have arranged a refund as best that is possible given the circumstances. Should we decide to visit the USA or any other long haul trip in the future we will defiantly use Travel Nation.

Following a successful RTW trip booked through Travel Nation in 2008, we decided to book our 2nd with them again for 2019/20, so glad we did. We set off 1st Sept 2019 but had to cut the trip short at the end of March due to COVID (During the trip Travel Nation were very supportive with flight date changes). Travel Nation provided us with a route back home which would use the balance of our RTW tickets which was great and very helpful, however we decided to book our own flight home and submit a refund for the unused RTW flights (Un-flown Sectors). Travel Nation submitted the refund request to LATAM Airlines on 4th April, unfortunately however LATAM went into administration and stopped issuing refunds. From then on Travel Nation worked hard to get the refund for us and fast forward to Nov and we have finally received the refund in our account, so happy. With so many airlines and travel companies going bust we thought we'd never see that hard-earned cash again! Travel Nation have stood strong throughout the year and were always contactable throughout to answer our questions and chase down that refund, special thanks to Charlie and the team. We've now got that money to hand to book a future trip once the world goes back to normal and can't wait for that to happen. If you want good support through your trip and a well-established company in your corner then you need to book with Travel Nation, I think our situation demonstrates the integrity of the company, so why book else where right??

I have used the service of Travel Nation for a number of flights & recommended the company to friends & colleagues. I have always had a first class service from them with keeping me informed, answering any queries & always being approachable. This trip that I am presently on seeing family in Australia has definitely made me want to sing the praises of the company over the roof tops! I arrived in Australia just before the outbreak of COVID-19. My flight home has been cancelled 4 times. Throughout I have had excellent service from David Taylor of Travel Nation who has gone out of his way to rebook flights & keeping me abreast of what is happening. It has taken the stress out of the situation & I am able to enjoy a prolonged & unexpected long stay with my family.

Auf in die Südsee mit Ruth Koessel. Nach dem Stefani sich eine Auszeit genommen hat und unsere Südseereise auf das nächste Jahr verschoben wurde, möchten wir uns gaaanz herzlich bei unserer neuen Reisebetreuerin Ruth Koessel aus Queenstown für ihre excellente Neuausarbeitung der 2 monatigen Reise bedanken!! Denn diesmal sind die Flugverbindungen machbar. Ihre Vorschläge und unsere deckten sich von anfang an und sie hat alles zu unserer vollsten Zufriedenheit umgesetzt! Vielen Dank für alles liebe Ruth. Auch die Gespräche waren sehr freundlich und hilfreich, weiter so!! Wir würden jederzeit wieder eine Reise mit Ruth planen!!!

David Taylor at Travel Nation has been very responsive to our numerous travel change queries, empathic and professional in finding solutions during our round-the-world trip that took place in the midst of the 2019-20 Covid-19 pandemic! Quite challenging indeed. Travel Nation is the go-to travel agency for round-the -world travellers. Thumbs up Gilles

I have given a 5* because of the fantastic service I have received from Travel nation. Booking my initial flight to Fiji back in January was a straight forward process. I was given many Flight options To suit my needs. With Fiji not accepting international flights due to Covid-19, I requested a refund, which was given to me 2 weeks after the return date of my flight. Communication has been outstanding throughout. I will be rebooking my trip with Travel Nation again to go next summer instead.