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Jean

08 April 2020, 19:23

  • GB

Could not have had better experience

Could not have had better experience. Original booking was at very good price. When circumstances changed and I wanted to changed some flights, this was no trouble. Finally, when flights were cancelled due to Coronavirus, Charlie Maybank went beyond what would be expected to not only find me flights home but also keep me updated on FCO communications. Would not hesitate in using again and again.

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Carmen

02 April 2020, 05:23

  • IT

We have been using Teavel Nation for over 4 years

We have been using Teavel Nation for over 4 years, all with the best professional service and support. We are not yet in emergency but rather in a prevention mode to cancel June & August Travel in order to limit the risks for us and for others. As usual the 2 trips planned are long physical sport race events, as we are competing in International races for 8 to 13 hours non stop, hence crazy to think that we can sustain and be safe. Mark Keogh from Travel Nation is trying his best to keep us informed on the bookings but also on the third party Insurance body that should be activated. Thank you again for all your support

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RH West

31 March 2020, 23:47

  • GB

A wonderful adventure and a timely rescue - thank you Travel Nation

A year ago Travel Nation in Brighton helped us plan a trip to Australia, NZ and Singapore. Graham gave us lots of advice and recommendations which turned out to be spot-on when we finally hit the ground in February. The add-on tours and transfers were seamless and we had a wonderful time. TN were put to the test with Covid-19 causing an escalating close down of travel while we were camping in NZ. We rang their emergency number (thank you Liz, and others) because we couldn't keep up with events locally. Liz was on the ball and we agreed evacuation was wise. The team kept in touch by phone at all hours of the night and had us flying out 72H later just ahead of lockdown. We really appreciate the back up of TN and the people standing by us when things went wrong, while independent travelers around us were in deep trouble trying to get home. THANK YOU

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Martin

30 March 2020, 22:04

  • GB

In these terrible times with coronal…

In these terrible times with coronal virus, Travel Nation were brilliant, rescheduling our flights back to the UK.They were contactable by email and phone, replying and actioning the changes promptly. Can not speak highly enough.

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Jolan

27 March 2020, 19:09

  • CH

a big thank you to graham my advisor…

a big thank you to graham my advisor who did everything possible to help us get back while the chaos of the airlines was creating

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Rush

27 March 2020, 18:44

  • GB

Brilliant agent!

Our travel agent, Graham was fantastic - he couldn’t have been more helpful in our time of need!

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Ian

26 March 2020, 04:48

  • GB

Superb service - great attention to detail and friendly support just when we needed it.

Annette gave us superb service on our recent holiday to New Zealand. She helped us to piece together the trip over several months, sourcing competitive flights, providing practical and highly relevant advice on our itinerary and making local bookings for car hire and trips. She always made time for us as we considered our options and helped with a few last minute changes before we travelled. Overall, our trip was fantastic, but unfortunately the last few days were curtailed by Covid-19. And this is when Annette really stepped up, working tirelessly to re-arrange our flights, keep us calm and get us safely home.

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Frits van

25 March 2020, 19:56

  • FR

One word Fantastic .Frits

One word Fantastic .Frits

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Mrs Lesley

24 March 2020, 21:36

  • GB

Super Travel Nation

Really pleased with the practical advice & the help given in order to plan & arrange a round the world holiday. We were in the middle of this holiday when the Coronavirus struck and once again the advice and practical support we were given, so far from home was invaluable. So pleased that we had a reliable travel team (especially Charlie) to help find & book flights whilst other independent travellers struggled to even contact airlines.

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Annette

24 March 2020, 20:46

  • GB

Excellent Support, Flights and Customer Service - Like Always!

Jonny at Travel Nation provided exceptional patience and service when booking my flight. But I was even more impressed with the level of support and assistance he provided during my trip especially relating to my return trip from Manila. It was a stressful time with a lot of uncertainty as to flight cancellations, curfews etc. Travel Nation provided alternatives, checked schedules and provided reassurance around the clock. I fully recommend booking with them and will certainly due so again for my next trip. They can also assist with a very good travel insurance. Thanks Jonny.