Lovey workers all very helpful
Lovey workers all very helpful. A wonderful environment. Lola and Dimitri were very attentive to what I was asking for and I got the perfect bag thanks to them. In addition, it was vey welcoming and everything in store were quality items.
This is the best and friendliest store…
This is the best and friendliest store in Notting Hill! Dominque, Istar and Aishah are super helpful, honest and kind.
Fantastic Store
Though I was shopping with a small person I had great care and attention from Lola and Kimi, as well as scoring a great bag at a fantastic price. Will return and keep up to date with their new pieces. Great experience!
From Consigner to Shopper!
Been a consignor here since 2022, but recently became a shopper. Loved everything I’ve purchased here. They source out the most unique handbags that are timeless. During my trip in I was assisted by a lovely brunette woman who just started working for the company three weeks ago… seems like she’s been there for ages based off her luxury retail knowledge.
The five stars are for Joya
The five stars are for Joya. Always responds, always actions requests promptly and efficiently. Sadly, the same cannot be said for the accounts team. Payments due are with held, not complying with policy. Have to ask Joya to help….. repeatedly!!
David CSD VIP Consignor Care Specialist…
David CSD VIP Consignor Care Specialist answered my query efficiently and with clarification, thank you David
It’s Like Pulling Teeth
I stupidly consigned more items with CSD as last time I managed to get what they owed me and I thought they had cleaned up their act. However, they are still stealing from sellers by keeping all the money from sales. I have requested payment several times for sold items but they are ignoring me. Don’t consign with CSD, they’ll rip you off. Don’t buy from CSD, they’re selling what are basically stolen goods. The only choice I have left is to go to one of the stores and make a fuss in person. Having read the response from CSD I rechecked my bank account (I checked just prior to writing my review and there was no payment). They have now paid for one pair of shoes, which were sold on September 22. So it took over 6 weeks, many emails and a Trustpilot review for me to be paid.
Great Consignment Experience
Consigning some of my preloved items with CSD has been a wonderful experience, thanks to attentive and supportive staff members like David and Ekin. So glad to have chosen CSD to consign my pieces!
AVOID!!! They sold my handbag and never paid me
Brought them my handbag in Nov 2023. Never heard anything, thought to check their website in June to see if it was listed there. It wasn't, so I emailed them. They insisted the item was listed; I had to send them a screenshot to prove it wasn't there. Then without further commentary they sent me a statement showing that my bag had in fact been sold and that my payment was pending. That was 5 months ago and despite multiple follow-ups, I have received neither a payout nor a response to any of my emails. At this point it seems they've stolen my bag. I wish I had just given it to charity instead.
Shout out to the Notting Hill Store
Amazing experience at the Notting Hill store! Had the pleasure to spend some time with Aysha and Annabel (hope i got the names right!) - went in to just have a look and ended up buying 2 pairs of shoes, 2 handbags and a pair of jeans. They were truly great, very happy to chat and genuinely cared about my experience in the shop - asking questions and giving opinions. Will definitely be returning! Thank you girls!