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ZW

01 April 2023, 04:43

  • CA

They’re scammers - do not book with them.

They’re a scam. I tried to book a flight using my credit back in September 2022. They said they could see the flight and asked em to hold while they book. Came back and said they no longer see the flight and they’ll just refund to the original payment method. I get an email stating the same. Weeks go by and I called to enquire and they said they needed my address as they would send a cheque. Months later and I still don’t have my refund. Why did they go against their own words? It’s just so sketchy. I’m always put on hold and then hung up on. The worst customer service, I asked to speak to a supervisor and was told someone would call me. No call. It’s now March 31, 2023 and I still have yet to get back the money they so quickly took from me. I see so many reviews the same. Can there be a class action towards this company for stealing from so many people? Do not purchase through this company. You will regret it.

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Darlene Hixon

21 March 2023, 20:04

  • US

Paid for ticket and waa

Paid for ticket andcot confir.ation.when wentro bored flight it was cancelled and cost me twice as much.

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Cheryl McNeal

21 March 2023, 01:48

  • US

Worse Booking Company ever!

I booked my flight in 10/22 and it was cancelled in December 2022 with no warning and no reason. Still waiting for my refund. Waited 8 weeks and not supposedly have to wait another 8 weeks. Totally unacceptable! They don't even deserve a 1 star

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melinda struwas

17 March 2023, 07:24

  • US

Total scam…BEWARE

Booked flight using my flight search January 29…never got confirmation # so called…they claimed it was no longer available at that price & had to rebook flight & cancelled first one…said refund would come….still waiting in March..,have called dozen times with same answer….it’s been processed and you will get in few days….lost $879….so frustrating….horrible customer service & no satisfaction

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Elizabeth Rust

04 March 2023, 22:53

  • US

Charged for ticket and no ticket, no refund

Booked a flight, charged for it, no ticket generated and no refund paid! A total scam. Poor customer service - can't get anyone on the phone. Luckily I discovered it before the flight was due to leave - though I've lost $800!

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Vinh Lam

03 March 2023, 10:29

  • US

SCAM SCAM 0-STAR

SCAM SCAM 0-STAR

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Joni Millar

25 February 2023, 04:46

  • CA

Not only a scam, but it really screws up people when they find out at the last minute that they don't have a flight booked

I bought a flight for my daughter on September 30 - flying Westjet in Canada. The price was $268. On October 2 my card was charged in $US even though it was a Canadian flight, so I paid $321. Then on December 12 she received an email saying that the flight was cancelled and it had been refunded and that I would receive a refund in 6-8 weeks. She called them and they tried to put another, full price ticket on my credit card. I called my friend at Westjet and she looked up the flight we had booked and it had not been cancelled. My daughter's name was in their system but it was an empty page with nothing booked. I still haven't received the refund and it has been at least 10 weeks. I've tried emailing back and forth and they've said they've refunded it and I should received the refund in a few days and still nothing.

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Madhu Ram

18 February 2023, 11:22

  • IN

Real Scam

Real Scam, they never booked my flights and repeated calls to the call centres eventually asked me to pay for a tickets which where 10 times the original cost and it was nonrefundable rate the second time. I cancelled the initial payment and its been 3 months since then and I still haven't received for the 1st payment refund.

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Emad

10 February 2023, 16:55

  • CA

SCAMMERS they canceled my flight for no…

SCAMMERS they canceled my flight for no reason then each time I call they promise refund for more than a year but all lies and their employees giving fake names STAY AWAY GUYS

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Leeann Gonneville

05 February 2023, 02:48

  • CA

SCAM

SCAM! Cancelled my flight without warning in OCTOBER and have yet to issue a refund (in FEBRUARY) I have emailed and called repeatedly with the same runaround. DO NOT USE THIS COMPANY