Great choice of carpet to suit all budgets. Timely delivery and fitted with care and attention

Excellent service from outset. Help with samples planned dates for prep and completion all happened as promised. Great team and really happy with finished flooring. A large area which looks stunning. Thank you to the whole team.

Absolutely great! From start to finish! Very professional. Thank you.

Just a stair carpet in a small house, not the biggest job ever. But the professionalism of everyone I dealt with at 123 Floor was great. Helpful advice, a good quality job completed in the promised timescale. Highly recommended.

I had a great experience with 123floor and 456fix. Every member of the team responded to my questions quickly and effectively and there was good communication across all of the teams. Father and son Paul and Paul did a fantastic job on the floor (amtico), I am so pleased with it and it has made such a difference to the house, especially the herringbone design! The carpet team were fast and high quality and Gary sorted all building related jobs. I would 100% recommend 123floor, 456fix and every member of the team.

Great service from 123 Floor which was recently fitted! They are very professional from start to finish, would highly recommend!

There was a small area (12" x 6") around the dining room window which slightly dipped and I asked if this could be straightened in order for the skirting board to could sit level against the flooring. I was given assurances that this could be done. The fitter decided to screed one third of the dining room floor and now I am left with dining room chairs that rock which did not beforehand. Charlie Mil-Homens response was "I can 100% assure you that if you had stated on any occasion that you had to have a spirit level perfect floor we would have stated this would not be possible." Although the dispute was raised with the Ombudsman and I was compensated the matter does not end there. I am left with a floor that is uneven; no flooring company wants to touch/rectify a job that another fitter/company has done; it would cost far more than the amount of compensation received and any guarantees that 123floor made in their contract become null and void. See below: • Quickstep 25 Year Product Guarantee if purchased through 123floor • Lifetime Fitting Guarantee if installed via 123floor Please note: Quickstep have clearly stated they will not guarantee bad workmanship. 123floor have covered their costs and take no responsibility and I am left with a problem that I never had before and with no means to rectify. Dealing with Charlie in the showroom was painful. He spent too much time telling me how busy he was.

They were friendly and easy to work with, great communication, everything was on time, and floor looks great!

I just got 2 bedrooms flooring done by 123 floor. very happy with the whole process from ordering to finally fitting. happy with fittings and my house was left clean and beds put back. big thanks to Kevin.

Really first class service from start to finish. The home visit by the rep was really helpful. Clearly very knowledgeable and assisted us greatly. The showroom visit was easy - even as covid restrictions eased. The fitters were excellent. The carpet is a great product and well priced. Could not fault the service in any way.