Ok I am a pony-o convert now. I have thin medium-length hair, and I've always been super cautious with teasing it as to not break it. I'm also beauty-challenged, and have no knowledge of intricate hair updo techniques. So most of my life I've been either wearing my hair down or in a ponytail. With pony-o, I've had the easiest time creating cute updos life the French twist and the butterfly in less than a minute, and it lasted me through the evening. I have the classic pony-o, and wear so impressed with the ease of use and how it doesn't damage my hair that I just ordered the thin pony-o 2.0 and the bun bar. Tried it today for the first time and my bun stayed up without issue throughout the day, including an hour long bike ride without a helmet :)

Placed an order and after a few days had still heard nothing regarding dispatch so I contacted them and was given a DHL tracking number which made no progress for about 3 weeks. I hadn’t contacted pony-o during this time as they had said shipping was taking longer than usual. I then received an email from pony-o stating there had been an error and DHL had returned the parcel to them but they had re-sent my order and if I waited 48 hours I could use the same tracking number to check order status. (This sounded slightly iffy to me tbh as surely every new dispatch would create new tracking info) I waited the 48 hours and tried the same tracking info as per pony-o’s instructions. DHL tracking said number did not exist. I emailed asking for up to date tracking info and that due to the amount of time that had lapsed and given the circumstances I was concerned I wouldn’t receive my order at all and if they can’t provide me with correct tracking and an estimated delivery date Id escalate it with PayPal. I got an email about 10 mins later saying id been refunded nothing else, no tracking info, no explanation of any sort just stating Id been refunded. Haven’t as yet received refund. So looks to me like my order hadn’t been re-sent. I dont know if they thought Id just forget Id ordered from them or something but whole experience ordering with them seemed odd. Id avoid buying from them. Ill stick to the vastly cheaper ebay/Amazon versions that are actually dispatched

AMAZING!!!!! Instant volume to that big pony you're trying so hard to get. I'm obsessed

I absolutely love the Pony O. It had made my pony tails look so much fuller, as well as making a bun! They are also great for high impact exercise, as I don’t have to constantly tighten it!

Pony o is an excellent product, i am so happy with my purchase, it really works and holds hair as it is shown in the advertisement, so i also want to thank the pony o team for their honesty.

Just a complete waste of money. Used 1 band for 1 day, and already the metal from the inside is showing through where the rubber has pulled away. Extremely poor quality. I would add a photo if I could. Have sent a photo to their support team and asked for a refund. Since they've replied I'd like to add that I bought it straight from their website.

Shannon Hill was amazing and showed me this awesome hair accessory! It holds my heavy hair in place and it kept it tight! I love love my pony-o I ordered four more !

Cannot believe I'm writing this review as I was convinced these products would not work on my hair. But they ACTUALLY WORK ! First I have very long, heavy, thick wavy hair. So I bought the extra large Pony O for ponytails and the Bun Maker. The Pony O is very rigid when its in place and there is no way hair can move. It's extremely easy to use and you cannot feel it which is amazing and it doesn't pull at all. Found it very easy to get in as well even though I have loads of hair! The Bun Maker which I was also convinced would not work for me does exactly what it says it will do and makes a perfect bun. I like a bit of a messy bun and that can be achieved. Very easy to use too. Would highly recommend.

I really want to love pony-o and it’s awesome the first two or three times but WILL NOT hold after that. Sad because the idea is awesome.

I’ve gone from giving this a one star review to a 5 star review. Why? Because I was doing it wrong. I had a moan on the Pony O Facebook page and almost immediately one of their customer service reps messaged me with a detailed yet simple method in which to use the band. Prior to this my pony tail would slip out or fall loose within minutes and with little movement. So I wasn’t impressed especially as I’d purchased some glam accessories to go with the pony o band. Anyway once I applied the correct method it’s been fantastic. Doesn’t hurt my head or strain my hair. Stays put all day. Pony looks fab and full. So thank you to ‘Maria’ on Facebook for your advice and help.