Over all an easy ordering process and I am very pleased with the product itself. There was a glitch in that the product went out of stock shortly after I placed my order and I wasn't informed of the delay. I contacted the customer service after 3 working days. Informed of the situation and promised I would receive the order in 2 days which was done. So apart from the slight breakdown of communication. Very good.

I already have a Litelok One from 2018 and wanted to buy another one so to join them to lock up my wife and my bikes together. I was looking at the Litelok core as this is top rated, but following further reading this will not work with my existing One lock, so opted for another One lock. Lock received, all good, went out with my wife on the bikes with the children, connected the locks together (female end of old lock and male end of new lock) thread them through all the bikes and went to connect the other end...... AND IT DOESNT CONNECT!! very anoyed by this as if I knew this was the case I would have ordered the Core. I have contacted Litelok via email and had a quick response. Their opperations director took the time to call me, which is greatly appreciated. They have explained the issue of development of the lock to maintain compliance with ever changing security standards, meaning that minor adjustments have been required making my old model not compatable with the new one and have promptly offered to resolve this for me which I am very grateful for. Hopefully they update the website with clear compatability information so others don't have the same experience.

As soon as I saw the lock I realised it was a winner, it gives gold standard protection without weighing a ton, and wearing it round ones waist is just perfect! Thanks Litelok.

Having read a number of reviews etc this lock has come up to expectations. Communication from Litelok was good and delivery was fine. The lock itself is well made. It feels robust so will hopefully last a long time. Although a bit pricey if it does last then it is a good investment to protect an expensive bike. The straps enable it to be fitted to the frame conveniently so it is out of the way and doesn’t need to be carried (in a pack etc). I have only used it a couple of times and so far cannot find a downside. Alan Rix

Purchased from the London Cycle Show, but not available there. Would be dispached from there depot 2 days later. Unfortunately I believe the carrier lost the delivery, so I had to request a replacement, which arrived 2 days later.,although in total 10 days late. When received product was good and what we needed. Easy to use and comfortable around the waist with the additional webbing belt purchsed extra.

Excellent product and service - thanks.

A very good product. Would buy again without reservation. No lock or product of this type is 100% secure. But the opportunist thief would not bother to attempt a theft. The more determined would crack the code without a doubt. But a rare instance indeed. A very good deterrent and worth the money.

Very impressed, small and easily portable. Nevertheless sturdy enough to put off any perspective ne'er-do-well

Still havent received it, if it doesent arrive soon will be cancelling order.

Im November 2021 habe ich ein Core Moto-Schloss bestellt und 221,95 Euro bezahlt. Seitdem 4 x wegen der Lieferung angefragt und immer wieder vertröstet worden. Ich glaube es handelt sich hier um Betrug. I ordered and paid 221,95 Euro for a Core Moto lock in November 2021. Since then I have been asked 4 times about the delivery and have always been put off. I believe this is a scam.