Repeat Customer
Repeat Customer This is the second account that I have opened with Phone Power. It's been a great experience with them since I first opened the initial account in 2012.
Thanks for your follow-up.
Thanks for your follow-up. It shows your interest in your customers.
The features are great, but I get disconnects often.
The features are great, but I have a consistent problem with maintaining a connection. After a few minutes the connection disappears and I get a callback from the customer while I'm still talking. It happens mostly while I'm talking, so I don't notice the connection loss. I've got a 10mb connection. This happens more often from the app, whether my connection is wifi or mobile Verizon.
Works as hoped, restrictions on set-up location
Ordering and setting up the unit was simple. Everything works as hoped. 4 stars because I can only set the phone up where the router is, and I originally wanted the phone to be placed in a different room. I did not realize that upon purchase and was disappointed.
I've had Phone Power for several years…
I've had Phone Power for several years in St. Louis, MO and we now have them in Mississippi. This is a great company, good service and good customer service...and at a good price. I highly recommend them.
Great company and perfect service.
Great company and perfect service.
Staff are not on same page with…
Staff are not on same page with customer requests. Lack of correct documentation from one staff to another
1st Phone line operational BUT VoiP…
1st Phone line operational BUT VoiP device, ObiHai OBI302 is problematic. 2nd line connection not operating. NO support by phone from OBI and NO support via OBI website to correct 2nd line phone connection issue!! Can't even log in to OBI website after creating account. Need to correct or get a replacement device. Enough to make me consider cancelling my service overall and finding a new phone company.
I recently moved my personal phone from…
I recently moved my personal phone from basic talk to Phone Power. The transfer was easy to do an so far I am impressed with the improvement in my service. I recommend Phone Power to anyone tired of high phone bills and poor service!
You walk in for a tiny reparation
You walk in for a tiny reparation. Delivering your phone, not given any price,. instead told to come back after 10 minutes. Coming back after 10 minutes - being billed 2.000 kroner. Worst service in the history of business.