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Wm. Walter

08 November 2020, 01:14

  • US

AFTER TRYING FOR HOURS TO GET MY PHONE…

AFTER TRYING FOR HOURS TO GET MY PHONE SYSTEM SET UP WITH NO SUCCESS, I CANCELLED MY ORDER AND RETURNED THEIR EQUIPMENT. IT WOULD HAVE TAKEN A REWIRE OF MY HOME PHONE WIRING TO GET THEIR PRODUCT TO WORK. MAKE SURE YOU CAN INSTALL IT BEFORE YOU TRY AND MAKE THE MOVE TO THEIR SYSTEM.

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Jamie Alongi

04 November 2020, 10:52

  • US

Too many drop calls when calling…

Too many drop calls when calling internationally. Also not clear.

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Barbara mary

19 October 2020, 03:41

  • NG

Everything from order to install went…

Everything from order to install went extremely smooth and so easy for a landline phone. Phone companies charge $45 to $50 Per month and for the same service with Phone Power it is $14 monthly. No brainer choice for the exact same service.

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Twiggy in

12 October 2020, 23:32

  • US

Everything from order to install went…

Everything from order to install went extremely smooth and so easy for a landline phone. Phone companies charge $45 to $50 Per month and for the same service with Phone Power it is $14 monthly. No brainer choice for the exact same service.

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Alexander Hamiliton

12 October 2020, 21:10

  • US

I can’t really say what kind of…

I can’t really say what kind of services was provided since I was not able to use the service. The internet company that we went with had a special box that was not designed to have a phone line. So my rate is on customer service, response time and shipping. As for shipping the box arrived early and had everything we needed. Five stars. The website that had specific instructions on how to install the box was not working. Tried several times and did not work at. Zero stars. Emailed the phone service company about the issue but didn’t get a response. Even when I cancelled I received a automated response but I did not know that my service was cancelled until I sent a second email to follow up. Timely response: zero stars. Over all experience? 1.6 so being that I rounded up I give them 2 stars. I hope this helps someone else. Just be aware.

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Christopher Poe

10 October 2020, 18:06

  • US

I can’t even talk to anybody on my…

I can’t even talk to anybody on my phone.

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jerry boatwright

10 October 2020, 02:11

  • US

cost too much.

cost too much.

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Anne Grantham

02 October 2020, 19:39

  • US

Excellent Phone

As of October 2,2020 My land line works great.

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BENNY LOPEZ

19 September 2020, 07:17

  • US

Don't bother with this company

I was sent 2 different pieces of equipment that did not work and the tech support function on the website was not helpful. The webpage was not mobile friendly. The wait time on the phone took too long even though I was 1st in que too be helped. After 3 weeks and paying for service, I still had no working phone. Axvoice picked up the ball and had me up and running in a week.

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Latoya Ragland

07 September 2020, 19:18

  • US

I didn't like the surprise fee

I didn't like the surprise fee. There should be a way to tell exactly how much the fee would be. To surprise a customer with a fee saying between $10-$25 will appear on your bill in two weeks is poor customer service. And the representative was uncaring and robotic. Was she really a BOT? I will NOT renew my service.