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J

02 December 2019, 07:08

  • US

Excellent value and customer service

Excellent value and customer service. 100% recommended!!

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Brad Hartsoe

02 December 2019, 06:41

  • US

I was really afraid to go with…

I was really afraid to go with Phonepower after reading some of the reviews on other websites. But so far they’ve been excellent, they switched it over to their company when they said they would and so I didn’t have to get the box set up I asked them if they could forward the phone to my cell phone and they did. I called for technical service to have them do the call forwarding they answered in a reasonable manner of time and a lady named Michelle that actually worked from home was absolutely excellent, so helpful and down to earth.

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Corey Bolling

16 November 2019, 02:28

  • US

Phone Power is great

Phone Power is great, I am very happy. It would be good if Phone Power had a phone service that did not rely on the internet. I wanted to sign my parents up for Phone Power service but they do not have internet. Again, I am very happy with my service from Phone Power. Thank you, Corey

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Charles Luckett

13 November 2019, 00:44

  • US

I cannot find instructions on how to…

I cannot find instructions on how to retrieve voicemail messages on the phone.they go to my email, but does not allow for a very timely response.

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Paul Valerio

04 November 2019, 06:05

  • US

Phone Power Remains Aces

A great VoIP service with great customer service. Should have never left a few years ago, great to have them again.

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Cynthia K

19 October 2019, 02:42

  • US

Indifference to its customers

I am a new customer who agreed to prepay for a year's service. I was overcharged by a few dollars, and this fact was acknowledged. Although I contacted billings department several times, and each time they promised to correct their mistake, over a month later they still haven't, forcing me to pay the credit card company the incorrect amount or suffer interest fees. Phone Power's sloppiness and indifference to it's customers is unforgivable.

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Daryl

18 October 2019, 23:55

  • US

Not the same as it used to be..not even close.

I've been with PhonePower since 8x8 got out of the residential voip...almost 20 years. In the past year they've gone to crap. Call logs take two days to populate calls. Call Id is gone from both call logs and from signal to phone. The only place call id shows...in the voice mail log. Go figger. I've contacted support multiple times in writing, most contact goes ignored. A couple of 'we're working on this known problem' only goes so far. My annual subscription ends in two months, I've already selected my next provider.

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Edward Thompson

05 October 2019, 22:21

  • US

I had a problem with set up but I got…

I had a problem with set up but I got great help from the service center.

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Pamela Russell

03 October 2019, 20:58

  • US

Easy to install and works as expected

Easy to install and works as expected. Friendly and skilled customer service to address billing issue.

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Shirley Thompson

22 September 2019, 20:38

  • US

I have only used Phone Power for a week…

I have only used Phone Power for a week due to the fact that my former phone provider, Frontier, disconnected my Internet service when they disconnected my phone service. It took 29 days for Frontier to reconnect my Internet.