Verified
Friendly but really slow service
The mortgage people did arrange my remortgage however what should have been a simple process took 11 months to complete so had I been buying I would have definitely lost any property. I would get used to dealing with one person and then be passed to another. When I would enquire how long it would take I would be passed off and would not receive an answer. All that said everyone was pleasant to deal with.
Verified
Absolutely brilliant company
Absolutely brilliant company. Went above and beyond helping us. Would most definitely recommend again
Verified
Good assistance and customer service
Good assistance and customer service. The team were professional in everything they do get mortgage process through.
Verified
Getting the mortgage was brilliant…
Getting the mortgage was brilliant they were really helpful. The only problem I had was with the portal system they use. They are impossible to speak to on the phone. The system has lots of issues. Problems with them saying they hadn’t received paper work etc .. the portal was the only problem and very frustrating.
Verified
Great guidance from start to end
Great guidance from start to end. Really helpful from finding the right mortgage to completion.
Verified
Excellent service quick and easy…
Excellent service quick and easy process and excellent communication.
Verified
Very happy and helpful We have used…
Very happy and helpful We have used them for Life insurance
Verified
Very good and efficient
Very good and efficient, good advice. My only quibble is that once you handed over to the solicitors the process became slightly less smooth, with some confusion as to instructions etc.
Verified
Made it all so easy and hassle free
Made it all so easy and hassle free
Verified
Overall ok
Overall ok. Took longer than i would have liked. But its finally done